Product Owner

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for a Product Owner to join our Contact Billing Team

We are seeking a dedicated professional with a strong understanding of agile methodologies and a background in product management to join our dynamic team. In this role, you will play a crucial part in shaping the future of our contact billing products, collaborating closely with business and technical teams.

What you'll do here:

• Backlog Planning & Health:

• Define and outline the purpose of epics, collaborating with Business Analysts (BAs) to set development timelines, start, and end dates.

• Assign and prioritize backlog items, ensuring alignment with team's skills, capacity, and major dependencies.
• Conduct story mapping and estimation, entering stories into Jira, and ensuring the backlog is well-ordered and communicated to stakeholders.

• Product and Sprint Management:

• Focus on the "why" behind each backlog item, understanding its business impact and alignment with the product vision.

• Collaborate with the Scrum Master to resolve impediments and guide the team toward achieving Release/Sprint goals.
• Actively participate in Scrum ceremonies and ensure stakeholder communication regarding progress and deadlines.

• Team Leadership and Guidance:

• Lead and inspire the team to deliver best-in-class products and meet project/deliverable success.

• Provide encouragement and guidance to ensure effective and efficient project execution.

• Communication and Collaboration:

• Communicate effectively using appropriate vocabulary to convey ideas clearly, participating actively in discussions and fostering good working relationships.

• Collaborate with various teams on the strategy for rolling out new products or features and provide/seek support from peers regarding backlog planning and squad issues.

• Adaptability and Change Management:

• Act as a positive change agent, influencing others to adopt new approaches and demonstrating comfort with ambiguity and evolving environments.

• Product Requirements and Quality:

• Lead the evaluation and acceptance of product deliverables, ensuring adherence to acceptance criteria during sprint review.

• Mitigate risks by identifying product quality concerns and proposing suitable actions.

• Product Vision and Strategy:

• Collaborate with stakeholders to define and validate product vision, strategy, and requirements.

• Convey the vision and goals to the team, ensuring alignment with the Minimum Viable Product (MVP) and project/program vision.

What you bring to the table:

• Bachelor's degree or a combination of education & relevant experience will be considered.
• Typically requires between 5 and 8 years of experience.
• Experience working in product mode and project mode (an asset)
• Insurance background (an asset).
• CSPO or Product Owner certification (an asset).
• Excellent communication and interpersonal skills (oral and written).
• Planning methodology and relevant experience with proven knowledge of Agile methodology.
• Working knowledge of Word, Excel, PowerPoint, and Jira.
• Ability to work on multiple projects in teams or in a matrix environment (multitasking).
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required; however, must be eligible to work in Canada.

Important: Working hours are based on Eastern Time Zone.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.