Load Controller

This position requires in-person collaboration up to 5 days per week. *Please note this arrangement is subject to change with business requirements.*

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Purpose:

To plan aircraft loads ensuring safety and efficiency parameters are met and to generate Weight and Balance documentation for all WestJet and contracted airline flights.

Description:

• Assemble and monitor load information, including:
• • Baggage and cargo weights
• Fuel uplift
• Crew complement
• Passenger numbers
• Any service weight adjustments.
• Plan or monitor the load distribution within the hold of the aircraft with consideration for maximizing operational efficiency.
• Ensure load priorities are observed and optimize position loading for multi-sector flights.
• Ensure that the aircraft is loaded within the limits for the taxi weight, zero fuel weight, take-off weight and estimated landing weight.
• Ensure that the aircraft load is distributed so that the aircraft remains within the allowable weight and center of gravity limits during all phases of flight.
• Ensure compliance with Dangerous Goods regulations and segregation of special loads.
• Ensure that position weight limitations or floor loading limitations are not exceeded.
• Liaise with WestJet Cargo to coordinate cargo movements.
• Liaise with Flight Crew, Airport Ground Handlers and Team Leaders to resolve any conflict in loading requirements.
• Prepare and distribute loading and offloading instruction reports.
• Prepare and send aircraft weight and center of gravity trim reports.
• Address any last-minute variations in load in accordance with WestJet and contracted airline procedures.
• Ensure all calculations and documentation are accurate and comply with all safety and regulatory requirements.

Qualifications:

• Minimum 1-year airport or operations experience required (ground ops, CSA, DDC or similar); specific ground handling knowledge and experience is an asset
• Must hold a Restricted Operator Certificate with Aeronautical Qualification (ROC-A radio license) in accordance with Industry Canada guidelines prior to the completion of training (approximately 3 weeks from start date)
• Must write and pass the company Load Control exam prior to completion of training (approximately 3 weeks from start date)
• Must write and pass the Dangerous Goods exam prior to completion of training (approximately 3 weeks from start date)
• Working knowledge of Sabre Applications, including FliteTrac Plot, is an asset.
• Minimum intermediate level of MS Office applications.
• High degree of motivation and commitment to work independently in a fast-paced, dynamic environment.
• The ability to multi-task during high stress situations with minimal supervision.
• The ability to communicate in clear, accurate, concise and professional manner.
• Strong math skills with a high level of accuracy and attention to detail.
• Excellent organizational skills and the ability to prioritize workload.
• Strong interpersonal skills with the capability of establishing respect and credibility through actions.
• Able to work shift work 24/7 for shifts up to 12 hours duration.
• Successful completion of a criminal background check will be required if not already complete.
• As per our Alcohol and Drug Policy, all offers of employment are conditional on passing a pre-employment drug screening test (if coming from a non-safety sensitive role).

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada's leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences, and backgrounds, and if you're passionate about this role, we encourage you to apply - even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity, and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at

We value the time and effort you put into your application. Our recruitment process is highly competitive, and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. We encourage you to explore future opportunities with us if this role isn't the right fit at this time.

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