E-Commerce Specialist

At the Trudell Medical Group of Companies our vision is to provide patients throughout the world with medical devices and services that make their lives better. The Group manufactures and globally markets some of the leading brands in respiratory care, including the AeroChamber brand of valved holding chambers, the Aerobika brand of OPEP devices, and the AeroEclipse brand of nebulizers. Trudell Medical Limited is the Corporate entity within the Trudell Medical Group of Companies and operates out of our offices in London, Ontario Canada.

E-Commerce Specialist
is a role in our Corporate IT team.

This is an office-based role with the option of a hybrid work arrangement.
Must be available to come into the London, Ontario office 4 days per week.
Your success in this role will be grounded in your values as a person who always acts with integrity and who treats everyone with respect. You continuously improve the systems and processes around you, and you take accountability for your work. You thrive in a team environment where you are open to learning from others, adjust to others' styles, and drive hard to reach shared objectives. You have the ability to manage requirements elicitation activities with a variety of stakeholders and manage a workload that involves tasks from concurrently running initiatives.

You have 3-5 years of hands-on experience managing Amazon Seller Central accounts and a post secondary degree or diploma in business administration, marketing or a related field. You have experience with FBA operations, shipment reconciliation and return management as well as experience in B2B digital commerce operations. You are familiar with platforms such as Shopify Plus, Adobe Commerce, or BigCommerce. You have a good understanding of Amazon SEO, keyword optimization and digital merchandising best practices and a working knowledge of HTML and CSS for basic e-commerce troubleshooting and content formatting.

Reporting to the E-Commerce Manager, you will drive growth through marketplace optimization by managing Amazon Seller Central accounts end-to-end including cover listings, FBA inventory, catalog accuracy, and performance analytics. You will support the broader B2B e-commerce ecosystem across platforms such as Shopify Plus, Adobe Commerce and BigCommerce and integrate e-commerce processes with ERP and CRM systems to deliver seamless customer experiences. You also have experience with ERP and CRM systems (data integration, reporting, and automation).

Specifically, You Will Focus On
Amazon Marketplace Management

• Oversee and administer the company's Amazon Seller Central Account
• Develop, optimize, and maintain product listings, images, keywords, and A+ content to drive discoverability and sales
• Manage FBA inventory, shipments, returns, and reimbursement recoveries
• Monitor account health, resolve listing or policy issues, and maintain compliance with Amazon requirements
• Track and report on marketplace performance, sales trends, and advertising ROI, making data-driven recommendations for improvement
• Manage Amazon Business storefronts, programs, and B2B pricing strategies

E-Commerce Operations and Support

• Support day-to-day operations of B2B e-commerce platforms (Shopify Plus, Adobe Commerce, BigCommerce, or equivalent)
• Collaborate cross-functionally with Marketing, Product Management, Customer Service, and IT to ensure consistent and compliant online operations
• Maintain and update digital product catalogs, ensuring accurate taxonomy, attributes, and pricing structures
• Assist with SEO optimization for product pages and digital assets across multiple channels
• Support integration and data synchronization between e-commerce platforms, ERP, and CRM systems
• Prepare analytical reports and dashboards to identify insights, trends, and performance opportunities
• Stay current with emerging Amazon, marketplace, and SEO trends to continually enhance strategy and execution

Salary Range: $70,000 to $90,000
Trudell Medical Limited has been named one of Canada's Best Managed Companies each year since 2022. The award is a mark of excellence for privately-owned Canadian companies.

Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.
We are an equal opportunity employer and it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.