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Product Merchandiser

2 weeks ago

Calgary, Alberta, Canada Nature's Way Full time

Job Title:
Product Merchandiser & Demonstrator

Contract Type:
Part-time, One-Year Contract

Location:
Calgary

Department:
Sales

Salary Range:
$25/hour

Reports To:
Regional Account Manager

About Us:

At Nature's Way Canada, our mission is to responsibly enhance the health and well-being of individuals both within Canada and globally. We are committed to delivering high-quality natural health products that promote healthier lifestyles. Guided by our enduring dedication to health and happiness, we aim to make a meaningful and lasting impact on our customers, employees, communities, and the environment.

We're building a workplace where diversity, equity, and inclusion (DEI) are not just values, but daily practices. We believe that wellness extends beyond the products and services we offer, it's about how we support and respect each other at work too.

Nature's Way Canada has been recognized as one of Atlantic Canada & Nova Scotia's Top Employers for 2025, making it a great place to work.

Position Overview:

We're currently seeking a passionate and motivated Product Merchandiser & Demonstrator to join our growing team on part-time, 12-month contract, working 25 hours per week over 3 days, based in Calgary, Alberta. If you have a strong interest in natural health and wellness, this is a great opportunity to represent a globally respected brand known for its range of high-quality herbal supplements, omega-3 oils, probiotics, and immune support products.

Reporting to the Regional Account Manager, the Product Merchandiser & Demonstrator will play a key role in building brand presence across key retail locations in Calgary and surrounding area. You'll be responsible for promoting products, fostering strong relationships with store teams, and delivering an excellent in-store experience that reflects our brand values.

Your territory will include top retail partners in Calgary and surrounding areas. To be successful in this role, you should be self-motivated, customer-focused, and a strong communicator. A reliable vehicle and valid driver's license are required, as the position involves regular daily travel within the region.

This role is ideal for someone looking to gain hands-on experience in the natural health, consumer packaged goods (CPG), or retail marketing sectors. A background in Health Sciences, Nutrition, or Business is considered an asset, especially for those looking to build a career in the health and wellness industry.

Key Responsibilities:

  • Sell and service retail accounts within your territory (Calgary and surrounding area).
  • Relationship management, ensuring key contact info is updated and any changes are communicated.
  • Merchandising to ensure key placement with a focus on NWC brand priorities.
  • Support key customer events with scheduled product demonstrations.
  • Maintain client objectives by ensuring client and company objectives are met.
  • Maintain full distribution, stock, signage and schematics on existing SKUs and secondary product placements.
  • Provide product updates (new, changes and inventory updates) to customers.
  • Authorize items to meet client shelf schematic standards.
  • Audits may be required as needed.
  • Manage time and prioritize store call coverage.
  • Work some evenings and weekends as required, based on store and customer needs, promotional activities and demo events.
  • Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, utilize CRM system etc.
  • Communicate effectively both internally with company management and externally with all customers, building rapport.
  • Field questions and proactively develop action plans to resolve issues.
  • Manage customer expectations regarding expired products according to NWC policies.
  • Ad hoc requests as needed.

Required Qualifications:

  • High School Diploma or higher education or equivalent job-related experience.
  • Enterprising self-starter with a strong bias for action and results orientation.
  • High sense of urgency; strong drive and passion to win.
  • Keen attention to detail.
  • Excellent customer service, interpersonal and communication skills; position requires. daily discussions with customers at all personnel levels.
  • Demonstrated time management skills with the ability to manage multiple tasks.
  • Adaptability to changing demands, priorities, circumstances and directions.
  • Ability to work independently, but also successful team building skills.
  • Flexible schedule, ability to adapt to customer needs
  • Ability to lift up to 10 lbs
  • Prior industry experience & knowledge of key customers in Calgary market is an asset.
  • Comfortable with technology for completing timesheets, using MS Office suite, email, and participating in online training portals and CRM system.

Core Competencies:

  • Perform within acceptable range of service and key performance activities.
  • Consistently use available resources to attain results.
  • Promote positive interactions within the Nature's Way Canada teams.
  • Comply with all company policies and procedures, and all regulatory and governmental policies.
  • Exemplify corporate ethics and compliance behaviors with all internal and external stakeholders.

How to Apply:

Applicants are invited to submit their resume and cover letter through this posting or referencing competition number
NWC2518
to

. The role is expected to start in
2026
. This posting will close on
05/01/2026.
We thank all applicants for their interest. We will contact those applicants chosen for an interview.

At Nature's Way Canada, we are committed to helping people live healthy lives. This commitment starts from within - with our vision to create a happy and healthy workforce that is diverse and where every employee feels inspired, included, with a sense of belonging and valued every day. The communities that we serve are vibrant, unique, and rich with diversity and we strive to reflect this within our team. Nature's Way Canada is proud to be an equal opportunity employer, and all qualified candidates will be carefully considered – regardless of race, gender and gender identity, sexual orientation, national origin, disability, or any other characteristic. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.