Business Analyst

The Business Analyst will elicit, analyze, specify, and validate the business needs of project or service request stakeholders. This includes interviewing stakeholders and gathering and compiling user requirements to convey to Project Management Office. The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help support the project or service request development process, and to ensure that project or service request deliverables are met according to specifications. 

Information and Communication Technologies Department is presently located on several sites (McMaster, Hamilton General, Juravinski & 293 Wellington) with our main office at 293 Wellington. We support the 24-hour by 7-day week needs of Hamilton Health Sciences and this service is accomplished by the use of on-site staff, rotating shifts, site-specific assignments and on-call services using Blackberry. 

Hamilton Health fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All Internal applicants may apply online through the Careers website or by submitting a Competition Application Form. External applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact the Human Resources Service Centre at for assistance. If the applicant requires a specific accommodation because of a disability during the interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment.

Proficiency in both Official Languages, French and English, is considered an asset. 

If this position is temporary, selection for this position will be as per the outlined Collective Agreements\: 

-Article 30 (k) – CUPE Collective Agreement 
-Article 10.7 (d) – ONA Collective Agreement 
-Article b) (ii) – OPSEU 273 Collective Agreement 
-Article 14.04 – OPSEU 209 Collective Agreement 
-Article 2.07 and Article 13 – PIPSC RT Collective Agreement

1. College Diploma or University Degree in the field of Business Administration, Computer Science, or Information Systems and 5+ years related work experience 
2. Experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development 
3. Demonstrated ability to create systematic and consistent requirements specifications in both technical and user-friendly language 
4. Demonstrated project management skills and project management software skills, including Microsoft Project 
5. Working knowledge of network and PC operating systems, including Microsoft Windows 
6. Working knowledge of current server and network hardware, protocols, and standards, including Server Virtualization, Storage, Citrix, TCP/IP, etc. 
7. Excellent understanding of the organization�s goals and objectives 
8. Able to exercise independent judgment and take action on it, logical and efficient, with keen attention to detail 
9. Excellent analytical, mathematical, and creative problem-solving skills 
10. Excellent listening, interpersonal, written, and oral communication skills 
11. Highly self motivated and directed with strong customer service orientation 
12. Ability to effectively prioritize and execute tasks while under pressure 
13. Experience working in a team-oriented, collaborative environment 
14. Knowledge of security best practices an asset 
15. Experience in a Health Care facility preferred 

Monday to Friday; days (after hours work as required) 

This position is temporary until March 2027.