Tower Guard

This opportunity is currently only available to bargaining unit members. If you are not a bargaining unit member, your application will not be forwarded to the hiring manager. In the event the position is not filled with a bargaining unit member, it will be reposted and open to all general applicants.

Role Impact:

To deliver a consistent and superior level of customer service to clients by actively seeking out opportunities to provide assistance and support. To ensure that property rules and standards are observed by maintaining a highly visible and reassuring presence through their assigned patrol and post duties. To act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. The successful candidate must be able to work shifts including weekends, nights, and evenings.

What you will deliver:

• Ensure the protection of tenant employees, property and information through enforcement of access control and property removal process
• Identify and deal with security exposure, violations, hazards and suspicious activities and report same
• Provide after-hours lock up and morning open up
• Respond and have accountability for resolution of customer concerns/complaints
• Be aware of the overall lobby presentation and report areas requiring attention
• Maintain and enforce access control procedures
• Ensure all relevant matters are brought to the attention of Security in an efficient manner without fail
• Conduct access control duties in respective tower assignment as required
• Conduct fire watches and other area checks in respective tower assignment as required
• Complete other duties as assigned

What your strengths are:

• Service oriented
• Strong customer service and interpersonal skills
• Detailed notebook taking and report writing ability
• Ability to overcome adversity and handle stressful situations with tact and diplomacy
• Ability to function in a fast-paced environment
• Ability to walk or stand for extended periods, some lifting up to 20 pounds

What you need to succeed:

• Minimum one year general security experience preferred
• Current CPR and First Aid Certificates preferred
• Diploma in Security preferred
• Successful completion of annual Use of Force and CF compliance training
• Working knowledge of Occupational Health and Safety Act
• Maintain safe working practices and will demonstrate same to co-workers
• Basic knowledge of emergency procedures and Standard Operating Procedures
• Maintained and enforced access control procedures
• Complete CF Serve and Secure program and recertification annually
• Obtained and will maintain a valid Security Guard license and comply with PSISA and its regulations, as amended from time to time

Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

Are you someone who believes in our values?

• Aim Higher – we strive to exceed expectations
• Own Your Expertise – we empower ourselves and each other
• Collaborate Effectively – we bring the right people together to get the right results
• Engage with Empathy – we objectively consider the needs of others
• Embrace Change – we drive, learn from, and adapt to change

At CF you'll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.

CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email