Business Analyst

Ready to take the next step in your career?

Join a global company shaping the future with technology that drives lasting impact.

Hypertec is seeking a Business Analyst to join our team in Montreal, Québec.

If you are motivated, collaborative, and aligned with our values, we would love to hear from you.

We believe that how we work is just as important as what we build. Our values reflect the mindset we bring to everything we do:

• Innovation

• Customer Focus

• Trust

• Entrepreneurship

What You'll Be Contributing

• Understand and interpret business processes and systems to identify solutions or opportunities for software application improvements;
• Obtain new feature, improvement requests, change requirements from stakeholders using techniques such as document review, interviews, and work sessions;
• Analyze and organize requirements, create high level information packages and validate documentation with stakeholders;
• Ascertain the technical feasibility of a solution by presenting to software solutions team;
• Liaise and enhance communications with stakeholders;
• Document approved stakeholder requirements using defined templates for software development;
• Clarify doubts and concerns regarding the solution to be developed;
• Support UAT to ensure solution meets requirements;
• Gain acceptance and approval of the deliverables from the stakeholders;
• Review and analyze requests from the stakeholders;
  • Understanding and interpreting when the request is actionable versus retraining or user error.
  • Understanding the impact, changes required and estimate relative risk to the solution and/or customers services.
  • Conducting thorough analysis, documentation of requirements, changes, possibly replication patterns, impact of changes and risks to provide the team with full scope of the requested requirements;
• Create or update final product documentation, including but not limited to user guides, coordinating development of training videos, quality software validation reports, and post-mortem analysis.

What Sets You Apart

• Demonstrated success with over 5 years of experience as a Business Analyst.
• Minimum of 2 years hands-on experience in software development.

- Analytical Excellence:

• Exceptional problem-solving and analytical skills.
• Advanced knowledge of the software development life cycle.
• Advanced proficiency in analyzing and optimizing workflow solutions.

- Visual Representation Skills:

• Experience in creating workflows (e.g. swimlane, process, state machine, rules driven).

- Documentation Expertise:

• Experience in gathering and analyzing business requirements.
• Ability to produce comprehensive documentation, including Use Cases, Activity/Sequence diagrams, Process/Business Flow, and Business Requirement Documents (BRD).

- Tool Proficiency:

• Proficient in Jira and Confluence products by Atlassian, with the ability to leverage its features for effective workflow and project coordination.
• Proficient in developing visual representations of project requirements using tools such as Miro, Visio, UML Modeling, and Wireframing tools (e.g., Balsamiq).
• Working knowledge of PowerBI is an asset.

- Agile Collaboration:

• Strong organizational, communication, teamwork, and interpersonal skills.
• Work closely with Agile teams, embodying principles that foster collaborative and adaptive work environments.

- Autonomous and Self-Driven:

• Proven ability to work autonomously, taking ownership of projects and driving them to successful completion.
• Innate self-driven motivation to achieve and exceed goals.

- Industry Knowledge:

• General knowledge of ERP, CRM, HRIS systems guidelines, and principles.
• Experience in logistics and supply chain is an asset.

What's In it For You:

• Hybrid work model, 3 days in the office, supported by competitive benefits.
• Comprehensive health benefits that ensure you and your family are covered for a wide range of medical needs.
• Health Spending Account (HSA).
• Employer-matched RRSP Program.
• Paid Floater Days.
• Our head office will soon relocate to a new, state-of-the-art facility in LaSalle, near the Lachine Canal. Designed to set new standards in sustainability, it reflects our commitment to responsible growth and innovation.

Immerse Yourself in the Hypertec Journey:

You think you are the right candidate for this role? We can't wait to meet you We look beyond the CV to discover real potential. Hit "Apply" and let's discover it together

About Hypertec

Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology.

Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries.

Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference.

Learn more at

Hypertec is an equal opportunity employer. 

Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic.

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