Senior Site Reliability Engineer

1 day ago

Toronto, Ontario, Canada SPECTRAFORCE Full time

Role Title:
SRE Dynatrace Specialist

Line of Business:
DevOps and Automation

Duration:
5 months (possibility of extension)

Working hours:
9am-5pm EST

Office location:
Toronto, ON M5B 1B8

Hybrid work requirements:
2 days/week in office

Role Mandate:

The DevOps and Automation is looking for a Site Reliability Engineer with strong expertise in Dynatrace to ensure the reliability, performance and observability of large scale, distributed systems.

Team Structure:

If technical assistance is required to understand the application or its critical transaction flow, it can be provided. However, this role is primarily focused on independent work

Role Responsibilities:

  • Monitoring application flow (transactions) to check on anomalies and identify/resolve errors

  • Using Dynatrace to enable more reporting on critical transactions

  • Ensuring the reliability, performance, and accuracy of critical business-level dashboards

  • Configure and maintain Dynatrace OneAgents, ActiveGate, dashboards, synthetic monitoring, RUM, and distributed tracing.

  • Develop custom alerting rules, anomaly detection settings, and service-level dashboards aligned with SLOs/SLIs.

  • Build end-to-end observability solutions using Dynatrace's full-stack capabilities.

  • Create performance baselines, evaluate trends, and identify optimization opportunities.

  • Integrate Dynatrace with CI/CD pipelines, ticketing systems, and incident management tools.

  • Use Dynatrace to perform root cause analysis (RCA) and drive long-term remediation strategies.

  • Establish service-level objectives (SLOs) and reliability standards for critical systems.

  • Develop internal best practices for monitoring, tracing, and performance engineering.

Must Have Skills:

  • 3-5 years of direct experience with Dynatrace tool

  • Dynatrace – Full orchestration (all Dynatrace phases, Infra, Synthetic Monitoring, RUM (Real User Monitoring) OS, DB and Incident Mgmt)

  • Very familiar with Dynatrace integration with ServiceNow

  • Very Familiar with leveraging Dynatrace Davis AI and enabling to its full potential

  • Strong knowledge and experience with Dynatrace SRG, workflows, defining guardians, objectives and integration with JIRA/SNOW

  • Familiar with integrating SRG into deployment pipelines to in force the usage of SRG as go/no-go decisions

  • Very familiar with Dynatrace WCCS framework (Gen-3 Dashboards) from business centric view, experience enabling true E2E observability

  • Strong understanding of SRE golden signals (app tier, web tier, DB tier) and how to setup alerts/thresholds accordingly as per SLO/SLI/SLAs

  • Proficiency with Dynatrace DQL

Nice to Have Skills:

  • Former FI experience

  • Technical degree preferred

  • Dynatrace certifications (Certified Associate or Certified Professional).

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