Coordinator, Environmental Support Services

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America's first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen's University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.  

At Humber River Health, we're not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care

Join our Environmental Services (EVS) team as we work together to create a cleaner, safe work environment and patient care setting for our facility.

 We are currently seeking a Coordinator to join our Environmental Support Services team.   

The Coordinator is responsible for assisting leadership with the day-to-day operations, direction and supervision of EVS staff and designated EVS functions (Housekeeping, Linen Service, Laundry and Waste Management).

Employment Status: Full-timeHours of Work: Location: Wilson Site Labour Group: Non UnionReporting Relationship: Manager, Support Services

Position Responsibilities:

• Provides day-to-day leadership and direction to EVS front-line staff and leads (Housekeeping, Linen, Laundry, Waste Management).
• Coordinates daily work assignments, schedules, training, and orientation and maintains all required documentation.
• Supports performance management, attendance management, coaching, and return-to-work processes in alignment with organizational procedures.
• Establishes and maintains standardized procedures, cleaning schedules, and service routines to ensure high-quality and safe service delivery.
• Conducts quality assurance activities, including audits and third-party cleanliness reviews, and implements corrective action plans.
• Oversees supply and equipment management, including inventory control, vendor coordination, and recommendations for purchasing or replacement.
• Participates in service planning, continuous quality improvement initiatives, and interdepartmental collaboration to enhance service efficiency and client satisfaction.
• Performs other duties as assigned

Qualifications:

• Ontario Secondary School diploma, equivalent, or higher education required.
• Completion of an approved post-secondary course or certification in Housekeeping Supervision or Management require
• Bachelor's degree in Business Administration or equivalent preferred
• Minimum (5) years' recent related experience in service management in health facilities, including operational experience with quality assurance programs and Environmental service policy and procedures within a healthcare setting
• Demonstrated leadership ability and highly developed interpersonal, communication and time management skills.
• Demonstrated commitment to client-focused services and teamwork.
• Ability to integrate administrative, professional and operational aspects of the department throughout the facility in an effective and efficient manner.
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
• Ability to utilize related equipment such as various word processing and spreadsheet applications, including all MS Office applications.
• Completion of relevant health care administration courses and graduation from a recognized Health Care training course are assets.
• Excellent attendance and discipline free record required
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Humber River Health is an equal opportunity employer and we will accommodate your needs under the Ontario Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance  

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto's Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.