Software Development Manager,

Are you passionate about enabling millions of customers around the world to buy anything, anywhere, anytime? Dealing with large scale distributed systems and orchestrating the entire retail ordering workflow?

The Ordering platform is part of eCommerce Services Group (eCS) and has a collection of services that manage all aspects of a customer purchase life cycle starting from shopping cart, proceeding through checkout, order processing, managing order history and any post-fulfillment actions such as refunds. Our mission is to provide a commerce platform that offers the most secure, available, performant, and reliable shopping experience to Amazon's customers

This powerhouse is set to build the next generation of core ordering systems shaping the entire post-click journey.

About the team

Ordering stands at the heart of Amazon retail, guiding the journey from purchase to delivery to resolution, and this new site will play a pivotal role in its evolution. We, the Ordering team, need founding members of software development engineers team, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform ready for our current and future challenges.

You are the ideal candidate if you are capable of breaking down and solving complex problems, are customer obsessed, and have sharp business acumen to build a product vision and roadmap that contributes to the success of both our internal and external customers. You are a technical leader with a track record of building and growing strong teams. You thrive in a fast-moving environment where you are able to juggle complex dependencies and requirements while producing optimal solutions. You are passionate about what you do.

Key job responsibilities

• Building, leading and growing diverse, inclusive and high-performing engineering product teams, including recruiting, mentoring, motivating, promoting and performance management.
• Collaborate effectively with cross-functional teams including customers, product managers, stakeholders and leaders to ensure the successful delivery of product capabilities.
• Timely execution and prioritization of goals for the team and effectively mitigating risks.

Strategic leadership to create product roadmaps, set the vision for the team and collaboratively partner with other stakeholder teams.

• Technical leadership including architecture and design discussions for science and engineering problems and technical deep dives to ensure resolution of root causes of complex issues.

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 171, ,200.00 CAD annually