Quality Director

Where Greatness Grows
The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada's skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.

Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.

Reporting to the VP of Operations, the Quality Director plays a pivotal role in ensuring the highest standards of quality are upheld across all our construction projects. This individual will lead quality assurance initiatives, implement quality control processes, and collaborate with project teams to maintain compliance with industry standards, project specifications, and client requirements. The Quality Director will also perform regular site inspections to ensure that activities comply with the project specifications.

This opportunity is a full time, salaried, permanent position based on an in-office schedule and is based in our Mississauga, ON, office.

What You Will Be Working On

• Develop, implement, and manage the company's quality control program across all projects
• Lead by example, fostering a culture of accountability, collaboration, and continuous improvement in quality standards
• Support project teams in the implementation of mobile tools and technologies for QA/QC (e.g.: inspections, deficiency management, etc.
• Conduct regular site inspections to ensure adherence to project specifications, codes, and industry standards
• Prepare and facilitate lessons learned, documenting key takeaways and sharing insights across teams to promote continuous improvement
• Provide strategic leadership and mentorship to site teams, ensuring quality control best practices are embedded at all levels
• Collaborate with project managers, site supervisors, and trades to address quality concerns, deficiencies and implement corrective actions
• Review project plans, drawings, and specifications to identify potential quality risks and recommend proactive solutions
• Lead and coordinate quality audits and inspections by internal teams, clients, and third-party agencies
• Provide training and guidance to site teams on quality control practices and procedures
• Prepare and maintain detailed quality control reports and documentation
• Continuously review and enhance quality control processes to improve project outcomes, demonstrating an innovative mindset and proactive problem-solving

What We Are Looking For

• A degree or diploma in construction management, engineering, or a related field is an asset but not mandatory
• 10+ years of proven experience in the construction industry, with a strong background in ICI, residential, or special projects
• Hands-on experience working as a Site Supervisor or Project Manager is highly valued
• Demonstrated leadership skills with the ability to inspire and motivate teams toward achieving excellence
• Proficiency in construction management software and tools is an asset
• Relevant certifications (e.g., CQM, ISO 9001) are advantageous
• Competent knowledge in CSA Codes and Industry Standards
• Understanding of Jurisdictional Authority of requirements
• Flexible and able to manage multiple priorities simultaneously; meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment
• Effective and efficient problem solving and decision-making skills; thoughtful, proactive, and creative
• Demonstrates a sense of urgency and strong commitment to achieving goals; ability to work in a challenging, fast-paced environment
• Strong written and oral communication skills

Please note: Artificial Intelligence will not be used in the screening process for this role.

We Put Safety First
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty
We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together
Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work
We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity
Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.