Senior Building Operator

We are looking for an experienced Senior Building Operator who can lead and manage the day to day on-site operations for a complex office building.

What You Bring:

• 7+ years of experience overseeing the operations of large commercial properties
• Proven leadership skills in managing and coordinating building operators, contractors, and service providers
• Extensive experience with mechanical system upgrades, base building enhancements, and tenant improvement projects
• Proactive, detail-oriented, and customer-focused approach, with a commitment to operational excellence and tenant satisfaction

If you're ready to take the lead in overseeing operations of a high-performing office property, we'd love to hear from you

A little bit about us:

Warrington PCI Management is the largest commercial property managers in BC. The company manages approximately 17 million sq ft of retail, office, industrial, multi-family and marine properties throughout the Lower Mainland. In 2025, Warrington PCI Management was proud to be recognized as one of BC's Top Employers and Canada's Top Small and Medium Employers.

Primary Purpose

The Senior Building Operator assists the Property Manager(s) in managing the day to day on-site operations of the properties located within a geographic area or as changed from time to time. With minimal direction from the Property Manager(s), the Senior Building Operator is expected to ensure the safety and well-being of the tenants and to keep the building maintained at the highest possible standard at all times while performing the duties and responsibilities outlined below. The Senior Building Operator may take on additional duties such as mentoring other Building Operations team members.

Responsibilities

The responsibilities of this position will include, but not be limited to, the following:

• Ensure all building operations staff and contractors are adequately trained and supervised to perform all tasks required of them, and as so assigned, in a safe and competent manner.

Tenant Relations

• Assist the Property Manager(s) in updating and managing tenant contact information.
• Maintain a visible, professional (friendly/courteous) presence at the property to promote positive tenant relationships; respond to tenant inquiries and requests in a timely manner.
• Assist the management team as required when moving tenants in and out of the building.
• Inform and coordinate with the Property Manager(s) on any tenant issues.
• Ensure the health, comfort, and safety of all tenants and visitors to the property.

Property Maintenance and Repair

• Perform daily inspections and regular preventive maintenance of mechanical systems and life safety systems; maintain and operate various building management systems and equipment – as scheduled.
• Ensure all common and adjacent public areas are clean, free from litter, and in a good state of repair at all times.
• Minor carpentry, electrical (light bulbs/tubes), and plumbing repairs, will be required, as will snow removal/salting, painting (minor), and power washing.
• Light janitorial as required including picking up litter, cleaning spills, washroom restocking and cleanliness, etc.
• Be aware of all shut off valves to ensure that water can be shut off quickly if required.
• Monthly generator testing (weekend schedule may be required).
• Vacant suite maintenance and touch ups as per established quality standards in preparation for leasing.
• Ensure all pertinent municipal/provincial/federal regulations within the building are followed including permits and licenses, zoning and by-laws, fire and safety codes, operating codes (elevators, electrical, mechanical, structural, etc.)
• Perform on-call emergency maintenance and repairs as required.

Administration

• Maintain an adequate supply and accurate inventory of all materials and equipment necessary for the smooth operation of the property at all times.
• Prepare and manage preventive maintenance inspections and reports.
• Ensure employee and contractor compliance in maintaining all building management documentation, including, but not limited to, key and access card management, storage facility and parking assignments, rooftop access, incident documentation, health and safety recordkeeping and reporting.
• Complete all required paperwork as assigned, such as daily logs and monthly operational reports, in a timely and accurate manner.

Contractor Management

• Obtain quotes from contractors for the review by the management team.
• Ensure trades are compliant with WorkSafeBC regulations and insurance requirements.
• Coordinate and ensure contractors arrive and complete their work as defined in their contract.
• Provide access and building orientation to contractors working in the building.

Other Duties

• Be on-call after hours for any emergency at assigned properties.
• Other tasks, duties and special projects as directed by the Property Manager(s) or designate(s) as required.

The above is a basic list of duties and is not meant to be comprehensive; other tasks, duties and special projects may be assigned by management.

Qualifications

To be successful in the Senior Building Operator position, an individual must be committed to the ongoing demonstration and development of the following:

Education and Experience

• Ideal 7+ years commercial property maintenance service experience.
• Experience in building management and mechanical systems (Tenant Services systems such as Angus Anywhere, DDC, HVAC, elevator equipment, lighting control systems, etc.).
• Comfortable using a smartphone (IPhone, Android, or similar) and generally proficient in Microsoft Office applications, particularly in Microsoft Outlook, Excel, and Word.
• Fluent in English, both spoken and written; fluency in another language would be an asset.
• Ability to review and understand construction drawings.
• A valid driver's license and clean drivers abstract is an asset.
• 4th or 5th class power engineering ticket may be required.

Competencies

• Exceptional leadership, customer-service and communication skills.
• Detail oriented with exceptional analytical, problem-solving, and decision-making capabilities.
• Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained.
• Ability to work efficiently under pressure and maintain a calm focus.
• Positive self-starter, self-motivated, hands-on mentality with the ability to work independently and in a team.
• Excellent organization and time management skills with the ability to complete work in a timely manner.
• Ability to learn quickly, adapt to change and be flexible in nature.
• Display a high level of initiative and commitment to excellence and exceptional customer service.
• Demonstrate a positive attitude, enthusiasm and assertiveness.
• A dedication to building better communities for tenants.
• Knowledge of operations procedures, general maintenance (plumbing, electrical, painting, drywall, carpentry).
• Knowledge of Occupational Health and Safety practices; able to follow safe work procedures to keep self and others safe while operating various power and hand tools, as well as handling hazardous chemicals (if required).
• Ability to spend up to eight hours walking, standing, climbing stairs, lifting, etc.
• Ability to perform physical work including bending, kneeling, pushing, pulling and lifting up to 50 pounds.
• Available to work evenings, weekends, and on-call as may be required.

Job Types: Full-time, Permanent

Pay: $85,000.00-$105,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Application question(s):

• What is the largest operations budget you had to manage and oversee at a commercial property?

Experience:

• Commercial Building Operations: 5 years (preferred)

Licence/Certification:

• 4th class power engineer certification (preferred)

Work Location: In person