Area Manager

2 weeks ago

Edmonton, Alberta, Canada La Senza Full time

Overview

Reporting to the District Manager, the Area Manager is responsible for leading the operational execution of a group of 3–8 stores, which may include maintaining leadership over their designated home store. This role plays a critical part in delivering exceptional customer experiences, driving profitable top-line sales growth, and cultivating a high-performance selling culture. The Area Manager champions our brand and values, fosters a culture of accountability and development, and inspires excellence across all store teams.

Role and Responsibilities

Leadership & Talent Development

· Attract, develop, and retain top talent by building high-performing teams and promoting a positive, engaging, and rewarding work environment.

· Foster strong team culture through coaching, recognition, and consistent performance management

· Model professionalism and leadership behaviors aligned with company values.

Sales & Customer Experience

· Analyze store performance and develop SMART action plans that drive results and align with business priorities.

· Ensure consistent selling behaviors and deliver a best-in-class customer experience through active coaching and store visits.

· Drive top-line sales through focused execution, talent development, and customer engagement strategies

Operational Excellence

· Ensure flawless execution of all operational activities, company initiatives, and compliance requirements.

· Maintain compelling visual merchandising and presentation standards, including effective sell-through strategies.

· Oversee workplace safety, store maintenance, and cleanliness to deliver a safe and productive environment.

Qualifications

· Minimum 5+ years of experience within the organization, including leadership roles.

· Proven success managing multiple stores with varying sales volumes.

· Minimum 1 year of experience leading a high-volume or high-profile store.

· Recognized as a key leadership partner within their district

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