Patient Services Specialist

5 days ago

Pincher Creek Alberta TKW Canada FYidoctors Careers Full time

Our FYidoctors  - Pincher Creek clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist.

This position is a full-time/fixed-term role until February 2027, working 30-40 hours per week. Our clinic is open Monday to Friday. 

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

If you have a passion for people and a drive to deliver an exceptional customer service experience, we'd love to hear from you Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing? 

  • Warmly greeting patients as they enter our clinic
  • Checking patients in and out of the office
  • Communicating with patients in person, by phone, and by email
  • Managing appointment bookings, prescription printouts and billing and payments
  • Administering pre-testing services
  • Upholding excellent customer service standards

What Do You Bring?

  • Ideally, you will have customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • A professional, approachable manner and a love of meeting and interacting with people
  • An ability to multi-task in a fast-paced environment 

How You'll Benefit:     

  • Competitive wages including quarterly bonuses (for qualifying clinics) 
  • A comprehensive benefits package that includes outstanding optical coverage 
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment   
  • A workplace culture that fosters a sense of collaboration   
  • Ongoing training and development opportunities to help you develop your career 

Why You Should Join Us: 

FYidoctors, a division of FYihealth group, is Canada's largest and most technologically advanced eyecare provider.  Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us Our doctor-led, patient-first approach has driven our rapid growth.  At FYi, you'll have a meaningful impact on people's lives and have fun doing it. 

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

  • Patient Services Specialist

    7 days ago

    Pincher Creek, Canada FYidoctors Full time

    Our **FYidoctors - Pincher Creek**clinic is looking for someone like you to bring your exceptional skills and experience and join us as a** Patient Services Specialist**. This position is a **full-time/fixed-term role** until February 2027, working **30-40 hours per week**. Our clinic is open **Monday to Friday**. You will play a critical role within...

  • Patient Services Specialist

    2 days ago

    Calgary, Alberta, THB, Canada FYidoctors Careers Full time

    Our FYidoctors Calgary - Heritage clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Friday. You will play a critical role within FYidoctors by delivering world-class...

  • Patient Services Specialist

    3 days ago

    Calgary, Alberta, TTZ, Canada FYidoctors Careers Full time

    Our FYidoctors Calgary - Marda Loop clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.You will play a critical role within FYidoctors by delivering...

  • Patient Services Specialist

    2 weeks ago

    Grande Prairie, Alberta, TVX, Canada FYidoctors Careers Full time

    Our FYidoctors - Grande Prairie clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday, with evening and weekend availability required.You will play a critical...

  • Patient Services Specialist

    7 days ago

    Sherwood Park, Alberta, THR, Canada FYidoctors Careers Full time

    Our FYidoctors - Sherwood Park clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday.You will play a critical role within FYidoctors by delivering world-class...

  • Patient Services Specialist

    1 week ago

    Peace River, Alberta, TSS, Canada FYidoctors Careers Full time

    Our FYidoctors - Peace River clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday. You will play a critical role within FYidoctors by delivering world-class...

  • Patient Services Specialist

    6 days ago

    Grande Prairie, Alberta, TVE, Canada FYidoctors Careers Full time

    Our FYidoctors rande Prairie - Westgate Drive clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday. You will play a critical role within FYidoctors by...

  • Casual Home Care RN — Patient-Centered Leader

    14 hours ago

    Pincher Creek, Canada Alberta Health Services Full time

    A healthcare provider in Alberta is seeking a dynamic Registered Nurse (RN) to deliver comprehensive health care services in home settings. Responsibilities include patient advocacy, applying critical thinking in care, and leadership in health promotion. The position requires an accredited nursing education and active CRNA registration. Competitive hourly...

  • Food Service I

    2 weeks ago

    Pincher Creek, Canada Alberta Health Services Full time

    Your Opportunity:Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference in your community. With Alberta Health Services (AHS), you can have all of that and more. As a Food Service Worker, you have the opportunity to make a significant impact on patient and resident focused health care as a dedicated member of the...

  • Patient Services Specialist

    2 days ago

    Regina, Saskatchewan, SXN, Canada FYidoctors Careers Full time

    Our FYidoctors - Regina Downtown - Regina Rochdale and Balcarres clinics are looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday. You will play a critical role within...