Principal Consultant – SAP Configuration Controller

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Inviting applications for the role of Principal Consultant – SAP Configuration Controller

As a specialist responsible for managing and overseeing the configuration of SAP software and related IT infrastructure, an SAP Configuration Controller is expected to ensure consistency, integrity, and compliance with business requirements and industry standards. This role is vital for controlling changes within the system and maintaining accurate records throughout the product or system lifecycle.
Responsibilities 
o    Configuration Management Planning and Implementation\: Developing, documenting, and implementing configuration management strategies, processes, and procedures across the SAP environment
o    System Configuration and Maintenance\: Configuring, maintaining, and supporting specific SAP modules (e.g., SAP FICO, PS, MM, SD, PP, PM) to align with evolving global business requirements and best practices.
o    Change Control and Versioning\: Managing the end-to-end change and deviation request process. This involves controlling all changes to configuration items (CIs), ensuring they are documented, assessed for impact, and approved via a Configuration Control Board (CCB) before implementation.
o    Baselining and Status Accounting\: Creating and maintaining configuration baselines (snapshots of a system at a specific point in time) and providing reports on the status of configuration items and changes.
o    Auditing and Compliance\: Conducting regular audits (physical and functional configuration audits) to verify that the actual system configuration conforms to documented requirements and established policies (e.g., ISO, SOX, GDPR).
o    Collaboration and Support\: Working closely with business analysts, developers, IT teams, and end-users to translate business needs into effective SAP solutions, troubleshoot issues, and provide training and support.
o    Documentation\: Creating and maintaining detailed technical documentation, user manuals, and configuration specifications for all changes and processes in SAP Solution Manager.
o    System Upgrades and Testing\: Playing a key role in system upgrades, patches, performance optimization, and testing activities (unit and integration testing) to ensure seamless functionality.
Qualifications we seek in you 
Minimum Qualifications 

•    BE/B Tech/MCA 

•    Excellent written and verbal communication skills

Preferred qualifications/Skills 
o    Experience\: Proven experience in configuration management, systems administration, or a similar role, with hands-on experience in SAP module configuration and implementation.
o    Technical Proficiency\: Strong knowledge of SAP systems (ECC, S/4HANA) and configuration management principles. Familiarity with configuration management tools (e.g., SAP Solution Manager) and version control systems (e.g., Git).
o    Effective communication and collaboration skills to work with cross-functional teams.
o    Strong attention to detail and organizational skills.
o    Excellent analytical and problem-solving abilities.
o    Understanding of Agile Methodology, Tools (e.g., JIRA), ITIL (Information Technology Infrastructure Library) principles and change management processes.
o    Preferred\: SAP certifications related to specific modules or configuration management are often a plus.

Why join Genpact? 

•    Lead AI-first transformation – Build and scale AI solutions that redefine industries 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 

•    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 

•    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up.  
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.