IT Technician

7 hours ago

Elmira, Ontario, Canada Trylon Full time

Are you passionate about supporting global wireless communications? We are.

Do you love wireless technology? So do we. Do you want to work in a versatile team-based environment and take pride in your work? We do Do you like to have team pride and look forward to coming to work and being part of a great group? We absolutely do

We are Trylon and manufacture really cool stuff We manufacture cell towers and electrical transmission towers and all the cool accessories that go with these monsters. We have been doing this for over 90 years, and we are constantly evolving and expanding our technology.

Position Overview:

We are seeking a motivated IT Technician / Help Desk to join our Information Technology team to fill an immediate opening. This role offers hands-on experience in technical support, IT infrastructure, and enterprise systems within a global manufacturing and telecommunications environment.

Key Responsibilities:

  • Provide first-level technical support to end-users for hardware, software, and network issues across multiple locations.
  • Assist in troubleshooting PCs, printers, mobile devices, and other peripherals.
  • Support user account management and access requests in Azure Active Directory and Microsoft 365.
  • Help maintain IT inventory and asset tracking.
  • Assist in setting up new workstations, deploying PCs, and configuring software.
  • Document incidents and resolutions in the help desk ticketing system.
  • Support IT staff with ongoing projects including system upgrades, cybersecurity initiatives, and infrastructure improvements.

Qualifications:

  • Completion of a Computer Science, Information Technology, or related post-secondary program.
  • Basic understanding of Windows operating systems, Office 365, and networking fundamentals.
  • Strong problem-solving and communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • Customer-focused with a willingness to learn and adapt to new technologies.

Assets (Preferred Skills):

  • Familiarity with Azure Active Directory or on-premises Active Directory.
  • Experience with SharePoint, Teams, or other Microsoft 365 apps.
  • Exposure to IT security practices and basic scripting (PowerShell).

Start Date: As soon as possible

What We Offer:

  • Exposure to both cloud-based (Azure/M365) and on-premises technologies.
  • Mentorship and guidance from experienced IT professionals.
  • Opportunity to contribute to IT projects supporting global wireless communications.

Candidate must be located in Canada and legally eligible to work in Canada.

We thank all applicants, but only those who are selected to participate in our recruitment process will be contacted. No agencies please.

Trylon TSF Inc. is dedicated to diversity, equity, inclusion and accessibility in the workplace, starting with the hiring process. Please reach out to our recruitment team to discuss any accommodation needs that you may require during the hiring process. All information received in relation to accommodation will be kept confidential.

Job Type: Full-time

Pay: $57,000.00-$62,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Ability to commute/relocate:

  • Elmira, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

  • DCS / DEC (preferred)

Experience:

  • IT Support: 1 year (preferred)

Work Location: In person