Sales & Rental Associate / Lessons Associate

6 days ago

Toronto, Ontario, Canada Long & McQuade Full time $40,000 - $60,000 per year

Department

Music Lessons

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

3313 Danforth Avenue

Toronto (Danforth), ON

Job Description

  • Help our customers through the selling and renting of musical instruments and gear
  • Define the individual needs of every customer and match those needs with the right combination of our products and services
  • Demonstrate recommended products to customers and explain their features and benefits
  • Answer telephone calls in a timely and professional manner and relay messages to teachers
  • Follow up on product orders with customers and suppliers
  • Use our common sense approach with customers to troubleshoot and solve problems
  • Maintain in-depth and current knowledge of our products, policies and procedures
  • Attend weekly staff meetings and periodic training sessions
  • Merchandise store to create an inviting environment for customers to shop
  • Participate in store maintenance, warehouse duties, and other related tasks
  • Register and schedule students
  • Receive lesson payments and assist with the collection of overdue accounts
  • Assist the Lessons Coordinator in updating student records
  • Assist the Lessons Coordinator with commission report reconciliation
  • Assist with recitals

Job Requirements

  • Must be a musician who plays at least one instrument
  • Must be able to work weekdays, weeknights and weekends
  • Excellent verbal communication skills
  • Positive attitude and steady composure
  • Proven strong work ethic and commitment
  • High levels of energy and enthusiasm
  • Ability to excel in a fast-paced environment
  • Ability to recommend solutions in a confident and assertive manner
  • Good organizational skills and attention to detail
  • Previous experience in retail or sales is an asset
  • Register and schedule students
  • Answer phone inquiries and relay messages to teachers
  • Receive lesson payments and assist with the collection of overdue accounts
  • Assist the Lessons Coordinator in updating student records
  • Assist the Lessons Coordinator with commission report reconciliation
    Assist with recitals

Requirements

  • Minimum one year of instrumental music studies in school or through private lessons
  • Basic knowledge of musical instruments
  • Strong customer service skills
  • Good communication and phone skills
  • Good computer skills
  • Basic office and clerical skills
  • Minimum one year of instrumental music studies in school or through private lessons
  • Knowledge of musical instruments
  • Ability to lift and carry large boxes
  • Must be able to work weekdays, weeknights and weekends
  • Strong customer service skills
  • Good communication and phone skills
  • Good computer skills
  • Basic office and clerical skills

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