Network Administrator

Are you looking to develop your career with a professional and growing organization? Come join our team of experienced professionals and be a part of Binnie's success story. In a fun, friendly and flexible work environment this career opportunity will provide you with challenging projects, the ability to communicate your ideas, and future development and growth.

Binnie is seeking a Network Administrator to join our Head Office in Burnaby, situated near the scenic Deer Lake and City Hall area. This is a full-time position primarily based in Burnaby.

In this role, you will report to the Director of IT & Security, and work alongside a friendly and supportive team. You will provide IT support to managers and staff and are the "go-to" for related inquiries. Additionally, the Network Administrator is responsible for ensuring high uptime, reliability, and performance levels of critical operational network systems, and to participate in planning future strategic IT-related projects.

Your Role

• Troubleshoot advanced problems by clearly communicating, identifying, documenting, analyzing, and attending to the issue within a four-hour window and assign or escalate tickets as required
• Support clients personally at Head Office, remotely, and occasionally in satellite offices providing Level 1 and Level 2 Microsoft Windows Desktop support
• Fix Windows OS errors, network connectivity issues, printer support, software application support, data protection, and client security
• Lead the deployment of workstations and client configurations across multiple desktops
• Introduce new staff to Binnie's IT structure and prepare them for IT Orientation on their first day of work
• Review site reports for satellite offices and update site documentation such as building codes, names of servers, voice routers, and IP addresses
• Manage client data backup jobs, testing accuracy, and reviewing backup reports
• Participate in strategic IT Projects to move the company forward technologically
• Install and configure Cisco networking equipment
• Change management of Cisco networking equipment
• Install and configure, and change management of Ubiquiti networking equipment
• Perimeter Firewall management and plan for future data and voice networks expansion

What You Bring

• Post-Secondary education in Computer Science, Information Systems, or Microsoft certification
• Minimum of 5 years' experience in Information Technology in systems support, with a focus on customer service and technical assistance
• Experience in computer software, hardware, network and database technologies covering 350+ employees and equipment
• Experience with Cisco IOS Routing & Switching
• Experience with Windows Server Administration
• Strong knowledge of Windows Client & Server operating systems
• Experience with Azure, Office 365 and cloud identity management
• Experience with ticketing and monitoring systems
• Solid understanding of managing and deploying a Windows Enterprise environment
• Thorough understanding of support and deployment tools for Windows
• Proficient with Azure, Entra , M365 Administration and Microsoft PowerShell scripting
• Good understanding of Cisco IOS routing & switching configurations
• Exceptional troubleshooting and analytical skills with the ability to juggle multiple urgent demands calmly
• Strong customer service orientation with the ability to prioritize requests according to value, with a high level of empathy and responsiveness
• Excellent interpersonal and communication skills
• Ability to work cooperatively in a team environment
• Valid driver's license and personal vehicle

About Binnie
We are the people behind the infrastructure you use every day. We're small enough to know each other's names, and big enough to be where we're needed. As an employee-owned firm and one of Canada's Top Small & Medium Employers,, we take pride in our work and are respected as one of the top engineering firms in British Columbia. We support some of the most important infrastructure in the province and beyond.

We're looking for professionals who want to build careers and communities that last. We can't do it without you.

The Perks
People come first. We support you with the education, mentoring, and growth opportunities you need to build an interesting career. As an employee-owned firm, we create a clear internal growth path that can keep up with even the most ambitious professionals. Whether it's through our Employee Resources groups like Young Professionals and RISE; our mentoring programs, Binnie Banters speech club, Movember, or book club, everyone can get involved in their own way.

Interested in this job?

Let us know why you want to work at Binnie, and why you would be a fit as our next Network Administrator. Submit your application at the above link.

Binnie embraces diversity and is committed to creating an inclusive environment for everyone. We are an equal opportunity employer and welcome any and all qualified applicants.

If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.

Thank you for your interest in Binnie. We look forward to reviewing your application. Salary is commensurate with experience; the salary range for this position is $82,000 - $117, 000 annually. The final salary for this role may vary based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. Please note that the salary range provided in this job posting may be subject to change for business purposes.