DevOps/Infrastructure Engineer

This is an opportunity in the exciting and fast-growing transportation technology industry.  Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you'll be one of the pioneers shaping this transformation.

You will join a small, agile team managing RideCo's cloud infrastructure and internal engineering infrastructure. The ideal candidate will have a passion for building world-class infrastructure and a track record of success creating highly available, scalable, automated, distributed systems. You will need strong systems experience, excellent interpersonal communication, and experience accepting and giving meaningful feedback on technical designs and implementations.

Your day-to-day responsibilities will include:

• Design, build, and manage infrastructure, both cloud and in-house.
• Lead architectural changes that improve performance and uptime.
• Develop monitoring and alerting, both technically and culturally.
• Build or introduce tools that streamline development and deployment.
• Architect highly available real-time distributed applications.
• Work with diverse stacks, including both stateful and stateless services.
• Improve the platform's auto-scaling and self-healing capabilities.
• Maximize utilization of cloud resources to balance performance and cost.
• Plan and execute OS and application upgrades in the cloud.
• Other duties/projects as assigned.

Required Qualifications and Experience: 

• Degree in Computer Science, Software Engineering, or a related discipline
• 5+ years of experience working in software development environments 
• Experience with system administration (Linux) 
• Experience with continuous integration and continuous deployment (CI/CD, Jenkins)
• Experience building and maintaining highly-available distributed applications
• Experience with monitoring and alerting applications (Prometheus, Grafana)
• Cloud expertise (AWS, EC2, ECS, RDS)
• Strong predilection for automation (IaC, Terraform)
• Strong scripting skills and experience building diverse, robust tooling (Python, Shell)

Preferred Qualifications: 

• Experience with Python programming language and Python web application development (Django, Flask, Gunicorn)
• Experience with web server deployments and performance tuning (nginx)
• Proficiency with container based build infrastructures (Docker, pipelines)
• Experience with databases (PostgreSQL, Redis)
• Demonstrated knowledge with high availability caching (Redis, nginx proxy)
• Experience with highly available distributed task queues (RabbitMQ)
• Experience with container orchestration (Kubernetes, ECS)
• Familiarity with Agile build and development processes
• Excitement for learning new domains and new skills

Compensation and Benefits:

• Base Salary: $120,000 - $150,000 + performance-based bonus + stock options
• Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time, catered lunches, social events, casual dress code
• Benefits Plan: Medical, dental, prescription, life/health spending accounts and more
• Work Environment: Located in KW's most desirable work space in the heart of Uptown Waterloo 
• Commuter Program: Complimentary rides to and from work in Waterloo Region

Who we are:

RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted on-demand paratransit and microtransit software among the 10 largest cities in the United States.  Our marquee clients include Philadelphia's SEPTA, RTC Las Vegas, San Antonio Metro, and Houston Metro.     

RideCo's software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation.  The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate.  We are investing to scale up and capture the growing demand for on-demand shared rides solutions.

RideCo is proud to be an equal-opportunity employer. We hire the best talent and strive to build a meritocratic culture.  In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require special accommodation to complete any portion of the application or interview process, please mention this in your application. #Li-Hybrid

Why is this role open? Existing Vacancy 

RideCo is committed to a fair and transparent recruitment process. We do not use artificial intelligence (AI) or automated decision-making tools to screen, evaluate, or select candidates. All applications are reviewed and assessed by our hiring team.