Pharmacy Manager

We are looking for a community-oriented pharmacist with excellent communication skills. The ideal candidate is an independent, energetic, innovative professional, who works well with others. This position offers the ideal candidate the opportunity to work at the top of their scope, delivering patient focused pharmacy clinical services including but not limited to vaccinations, medication reviews, and minor ailment prescribing. The successful applicant will play an integral role in ensuring optimal patient outcomes and seamless care, while collaborating closely with other healthcare professionals.

Hours may range from hrs per week.

JOB SUMMARY

The Pharmacy Manager reports to the Store Owner and is responsible for ensuring that the pharmacy and all pharmacy staff operate under the legal requirements as defined by the provincial regulatory body with respect to items such as, but not limited to, all pharmacy practice and operational policies and procedures, training, quality assurance, risk management, and certain business administration functions. The Pharmacy Manager is also responsible for ensuring a safe and productive work environment that delivers appropriate patient care and customer service. It is the Pharmacy Manager's responsibility to understand, support, and manage the roles of other pharmacy team members. In addition to dispensing services, the pharmacy may also offer other health care services such as, but not limited to, administering injections, medication reviews, minor ailment assessments, and prescription adaptations. The Pharmacy Manager is responsible for leading these services and working with the Owner(s) and the rest of the pharmacy team to determine which services the pharmacy will offer, what training is needed, and develop an implementation plan.

DUTIES AND RESPONSIBILITIES

The below represents the general details associated with the principal functions of the position and should not be construed as a detailed job description. The incumbent may be required to perform other job-related duties as assigned. Please note that all the duties and responsibilities outlined below must be carried out in accordance with all pharmacy legislation and with all internal patient care/customer service policies and procedures.

Pharmaceutical Distribution

• Maintain a safe and productive work environment through compliance with quality control policies and procedures for patients and staff
• Provide and supervise the provision of excellent professional service to all patients/customers to support appropriate and safe patient care
• Perform, supervise, and review drug preparation and distribution activities including understanding and adhering to the pharmacy's patient record filing and workflow policies and procedures such as scanning processes, patient counselling areas, designated "in and out" areas, wait time etc.
• Ensure that issues identified with individual prescriptions, patient care, and any other services are addressed within appropriate timeframes
• Verify completed prescriptions for accuracy and ensure personally filled prescriptions are verified by another pharmacy team member whenever possible
• Perform, supervise, and review the accurate adjudication and sale of prescription and other purchases using the pharmacy software and point of sales (POS) systems
• Ensure all prescriptions have been verified for appropriateness of therapy before being released to the patient
• Provide patient counseling on prescription and non-prescription medications in accordance with the standards of practice and provincial regulatory requirements
• Complete appropriate documentation for all patient care activities including, but not limited to, prescription processing, patient counselling, and other pharmacy health care services
• Understand and adhere to the quality assurance polices/procedures for job performance management, medication error risk management, and the handling of narcotic/controlled substances including, but is not limited to, documenting all medication and patient care incidents using the appropriate protocols (including "near misses")
• Prescription filling processes: Pharmacy workflow from beginning to end including who does what and when, scanning procedures, designated "in and out areas", counseling areas, compliance packaging, etc.
• Medication and patient care incident prevention and management.
• Inventory management including narcotics and controlled drug management and pharmaceutical disposal

Professional Services

• Provide and supervise the provision of excellent professional service to all patients to support appropriate and safe patient care
• In partnership with patients and other health care providers, perform pharmacy services to meet patients' drug-related needs and improve patient outcomes
• Provide customers with education and drug information to ensure safe and effective care and to promote health
• Build professional relationships with patients, customers, other health care providers, and industry members

Administration and Management

• Responsible for leading and managing the Pharmacy team, which involves recruiting, training, performance managing, and conflict resolution
• Responsible for ensuring the pharmacy and pharmacy staff abide by standards and regulations set out by the province and provincial college
• Create and monitor the schedule for dispensary shifts for all pharmacy team members
• Maintain the privacy and confidentiality of patient/customer information
• Maintain sufficient inventory for appropriate patient care and efficient operations
• Monitor and remove expired medications in accordance with provincial legislation
• Conduct inventory spot checks for accuracy and manage out-of-stocks in accordance with store policies and procedures
• Comply with federal and provincial regulations along with store procedures to maintain the security of the narcotics, pharmaceuticals, and other store assets
• Ensure supplies are checked, restocked, and ordered as necessary
• Ensure health information and patient care resources (paper and electronic) are organized, updated, and reordered as required to help support all patient care activities, services, and programs
• Actively review all pharmacy communications sent to the pharmacy from the Pharmasave office, pharmacy associations, regulatory bodies, health, and other industry organizations

JOB REQUIREMENTS, SKILLS AND COMPETENCIES

• Proof of current pharmacist licensure in good standing from the applicable provincial College
• Continued professional competency through ongoing participation in professional development activities
• Completion of any applicable Pharmacy Manager training as required by the provincial College
• Ability to meet all eligibility requirements to assume the role of Pharmacy Manager as set out by the provincial College (experience, hours required to work in the pharmacy, etc.)

Job Types: Full-time, Temporary, Permanent

Pay: From $62.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount

Experience:

• Management: 1 year (preferred)
• Pharmacist: 1 year (preferred)

Licence/Certification:

• BC Pharmacy Licence (required)
• injection certification (required)

Work Location: In person