Supervisor, Food

2 weeks ago

Chelsea, Canada Groupe Nordik Full time

The food & beverage services at Nordik Spa Village complement and enhance the experience of our guests. With five different dining options (Restö, Panorama Lounge, Mëzz Café, Biërgarden, and Shack), the F&B team extends the wellness ritual into a revitalizing experience. Locally sourced food and beverages, served by attentive artisans, bring the farm-to-table concept to life.

*Responsibilities:*

  • Manage and coordinate operations across various service points (Restö, Panorama Lounge, Mëzz Café, Biërgarden, and Shack);
  • Ensure compliance with alcohol service regulations, hygiene and sanitation standards, and occupational health & safety laws;
  • Lead and motivate teams to deliver high-quality guest service;
  • Maintain the health and safety of all employees and guests at all times;
  • Oversee operations during openings/closings and shift transitions;
  • Foster an engaging and dynamic work environment where all artisans collaborate towards high performance;
  • Work closely with department heads to ensure a seamless guest experience;
  • Ensure all employees adhere to presentation standards (uniforms, personal hygiene, etc.);
  • Perform other administrative tasks as needed.

*To succeed in this role, you will need:*

  • Three (3) years of relevant experience in food service as a server or bartender;
  • Experience as a supervisor or team leader;
  • Knowledge of wine, beer, and cocktails (an asset).

*Your profile stands out thanks to your:*

  • Creative problem-solving skills;
  • Energy and willingness to take on responsibilities;
  • Ability to build strong interpersonal relationships;
  • Good judgment and autonomy;
  • Proactive approach to conflict resolution.

*Salary & Benefits:*

  • Competitive salary;
  • Investment in your skills (company-paid training, conferences, etc.);
  • Free access to the spa*;
  • Free parking;
  • Discounts on food, massages, beauty services, and more*.
  • Certain conditions apply.

*Work Schedule:*

  • Must be available on weekends and holidays.
  • Work schedule includes evening or early morning shifts.
  • Full-time and part-time positions available.

*Who are we?*
Groupe Nordik is the leading creator of Nordic spas in North America. Since opening our doors in 2005, we have grown to welcome over 500,000 visits annually across our three spas. Nordik Spa Village | Chelsea is our flagship spa—the first of its kind and the largest in North America.

Our mission is to provide guests with a moment of rest, offering a sanctuary from the pressures of modern life. Our artisan teams are essential in bringing this mission to life for each of our guests.

Our teams are built with well-being in mind. We offer a dynamic work environment driven by a passion for growth and excellence.

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