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Manager of Underwriting

2 weeks ago

Toronto ON MJ C, Canada People Corporation Full time

The Manager of Underwriting for Group Benefits is a critical leadership role responsible for overseeing the underwriting process for group insurance products within the organization. This position involves managing a team of underwriters and collaborating with various stakeholders to ensure efficient and accurate underwriting practices while maintaining compliance with BBD's underwriting guidelines and regulations for group insurance plans. The Manager of Underwriting delivers results through continuous improvement, customer focus and consistent culture.

The Manager of Underwriting will:
  • Oversee the underwriting process for group benefits products, such as group health, life, disability, and other related coverages. Ensure that all applications are evaluated and analyzed using underwriting guidelines, policies, and principles to ensure profitability and competitiveness of the block as a whole
  • Work with team to evaluate the risk associated with group insurance applications. Review and analyze group data, claims history, medical information, and other relevant factors to determine appropriate coverage levels and premium rates.
  • Collaborate with carriers to set competitive and sustainable premium rates for group benefit plans based on the underwriting assessments and risk analysis.
  • Drive continuous process improvement initiatives within the underwriting group to enhance operational efficiency, accuracy, and customer experience.
  • Work with the VP, Underwriting, Group Solutions to set team goals and objectives to align with the Underwriting department
  • Collaborate with sales and account management teams to provide underwriting support during client presentations and meetings; address inquiries from clients, brokers, and other stakeholders regarding underwriting decisions and processes
  • Utilize data analytics and reporting tools to monitor underwriting performance, trends, and key metrics. Generate reports for senior management and other stakeholders to inform strategic decision-making
  • Hold team accountable to deliver on objectives by meeting or exceeding individual goals
  • Stay updated on industry trends, regulatory changes, and emerging risks in the group insurance space
  • Conduct regular training sessions for the Underwriting team on product knowledge and industry expertise to support their development, performance and career progression
To be Successful as a Manager of Underwriting, you will need:
  • 7+ years relevant experience in Underwriting
  • Proven understanding group benefits underwriting, with a track record of progressively increasing responsibilities
  • Strong leadership and team management skills, with the ability to motivate and develop a team of underwriters
  • In-depth knowledge of group insurance products, underwriting principles, and risk assessment
  • Familiarity with insurance regulations and compliance requirements specific to group benefits
  • Excellent problem solving, mathematical and analytical skills
  • Excellent communication and interpersonal skills to collaborate with cross-functional teams, clients, and brokers
  • Strong conflict resolution ability; experience dealing with escalation processes & procedures
  • Proficiency with underwriting software, data analysis tools, and Microsoft Office suite
All-star candidates will have:
  • CEBS or GBA an asset
What's in it for you:
  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

Benefits by Design (BBD) is a division of People Corporation and we help working Canadians promote and protect their health, wealth and happiness by delivering benefits by design. We work with small to medium-sized employers across Canada, administering their group employee benefit programs. Our New Business department is looking for people with the same passion that we have for helping working Canadians. At BBD our strength comes from combining the diversity and dedication of our employees, helping each other grow and providing the best customer service.

What we believe in? Together, adapt and grow are the fundamental values we consider in everything we do. We believe that growth is something that is not possible, unless you relentlessly adapt to changing market which includes innovating with technology and attracting and keeping talented people. This role provides value add through daily customer service leveraging technology, communication skills, and responsiveness in order to manage a block of clients.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to

The base salary range for this position is $85,000 - $105,000 per annum. Details of the total compensation package will be shared during the interview process.