Vans Operations Specialist

2 weeks ago

Saint John, New Brunswick, Canada RST Sunbury Transport Full time

Job Description
This role is critical in managing relationships with customers and drivers, planning loads, and ensuring smooth dispatch operations. The ideal candidate must have strong communication skills, and the ability to balance operational efficiency with customer satisfaction.

Responsibilities

  • Maintain strong relationships with key customer contacts.
  • Serve as a point of contact for customers, ensuring excellent service and timely communication.
  • Build and maintain long-term relationships to support repeat business and customer satisfaction.
  • Plan and schedule loads efficiently to maximize profitability and meet customer requirements.
  • Act as a dispatcher for professional drivers and owner-operators, providing clear instructions and support throughout the delivery process.
  • Monitor load progress and resolve any issues promptly.
  • Collaborate with internal teams to ensure compliance with company policies and industry regulations.

Qualifications

  • Post-secondary education (preferably Logistics, Business Administration or related field).
  • Minimum 2–3 years of experience in transportation, logistics, or dispatch operations (trucking industry experience preferred).
  • Excellent communication and relationship-building abilities.
  • Problem-solving mindset with attention to detail.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Bilingualism (French/English) is an asset.

About Us
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team
Sunbury Transport is a premier transportation company, specializing in US and Canadian cross-border shipments as well as domestic Canadian shipments, offering logistics services and managing freight via truckload van, flatbed, bulk materials and container service. We draw on exceptional teams – in the office and on the road – to provide diverse and innovative trucking and logistics solutions.

  • Vans Operations Specialist

    2 weeks ago

    Saint John, New Brunswick, Canada J.D. Irving Full time

    DescriptionThis role is critical in managing relationships with customers and drivers, planning loads, and ensuring smooth dispatch operations. The ideal candidate must have strong communication skills, and the ability to balance operational efficiency with customer satisfaction.ResponsibilitiesMaintain strong relationships with key customer contacts.Serve...

  • Flatbed Operations Specialist

    1 week ago

    Saint John, New Brunswick, Canada RST Sunbury Transport Full time

    Job DescriptionThis role is critical in managing relationships with owner-operators, recruiting new carriers, planning loads, and ensuring smooth dispatch operations. The ideal candidate must have strong communication skills, and the ability to balance operational efficiency with customer satisfaction.ResponsibilitiesMaintain strong relationships with...

  • Estimator - Quoting & Bidding Specialist

    5 days ago

    Saint John, New Brunswick, Canada Petro Service is hiring for an Estimator - Quoting & Bidding Specialist in Saint John, NB. Full time

    Petro Service Limited is an industry-leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, PetroService evolved from rebuilding gas pumps to being one of the fastest-growing petroleum service providers, servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...

  • Team Leader, Operations

    1 week ago

    Saint John, New Brunswick, Canada J.D. Irving Full time

    DescriptionSunbury Transport is a leading transportation company specializing in cross-border and domestic Canadian shipments. We offer comprehensive logistics services across truckload van, flatbed, bulk wood fiber, and container operations. Our success is driven by exceptional teams—both on the road and in the office—who deliver innovative and reliable...

  • Automation and Operational Technology Systems Specialist

    2 weeks ago

    Saint John, New Brunswick, Canada J.D. Irving Full time

    DescriptionIrving Forest Services is seeking a skilled Automation and Operational Technology Systems Specialist to join our Maintenance team. This role plays a critical part in maintaining and enhancing the reliability, security, and performance of our operational technology systems in a 24/7 industrial environment.ResponsibilitiesImplement, manage, and...

  • Driver Support Specialist

    8 hours ago

    Saint John, New Brunswick, Canada RST Sunbury Transport Full time

    Job DescriptionSunbury Transport Limited is innovative and highly responsive transportation solution company. Specializing in intermodal, over-dimensional flatbed and cross-border shipments, we are always ready to tackle the biggest challenge and provide the best value. At Sunbury we recognize the importance of a strong team. This role is essential in...

  • Maintenance Specialist

    5 days ago

    Saint John, New Brunswick, Canada Infinitek Limited Full time

    Maintenance & Reliability SpecialistAre you passionate about keeping complex industrial operations running at peak performance? Do you thrive at the intersection of engineering, strategy, and execution? We are seeking an experiencedReliability Specialistto play a key role in driving equipment uptime, asset performance, and long-term reliability within a...

  • Vibration Specialist

    1 week ago

    Saint John, New Brunswick, Canada CFM Custom Fabricators & Machinists Ltd. Full time

    Job DescriptionAs aVibration Specialist, you'll be working alongside a dedicated team, and using the latest technology. Build Your Career with CFM, and be part of a company that values precision, innovation, and teamwork.ResponsibilitiesTheVibration Specialistplays a crucial role in ensuring the optimal performance and longevity of machinery by monitoring,...

  • Vibration Specialist

    1 week ago

    Saint John, New Brunswick, Canada CFM Full time

    As a Vibration Specialist , you'll be working alongside a dedicated team, and using the latest technology. Build Your Career with CFM, and be part of a company that values precision, innovation, and teamwork.The Vibration Specialist plays a crucial role in ensuring the optimal performance and longevity of machinery by monitoring, analyzing, and...

  • Flatbed Operations Specialist

    1 week ago

    Saint John, New Brunswick, Canada J.D. Irving Full time

    DescriptionThis role is critical in managing relationships with owner-operators, recruiting new carriers, planning loads, and ensuring smooth dispatch operations. The ideal candidate must have strong communication skills, and the ability to balance operational efficiency with customer satisfaction.ResponsibilitiesMaintain strong relationships with existing...