Occupancy/Service Technician

OVERVIEW

Occupancy Support & Service Technicians are responsible for preparing, finalizing, and testing newly constructed homes for occupancy. They will conduct homeowner walk-throughs and address any deficiencies identified, as directed by the Client Care Manager.

REPORTING

Occupancy Support & Service Technicians report directly to the Client Care Manager.

REQUIREMENTS

Occupancy Support & Service Technicians need to have a background in construction or home renovations, with the ability to do numerous tasks/repairs (e.g. minor drywall repairs, hardwood flooring touch-ups, wood trim repairs, paint touch-ups, appliance installations etc.). A solid understanding of HVAC systems in new homes and familiarity with new home warranty processes is essential. Candidates must be highly detail-oriented, customer-focused, and demonstrate strong interpersonal and communication skills.

Occupancy Support & Service Technicians need to be able to work on their feet for long periods of time, move tools and materials up and down stairs, be able to lift 50lbs., be able to squat, work on their hands and knees, and be able to work with their arms over their head.

DUTIES

The duties of this position include, but are not limited to:

• Pre-Occupancy – Home Detailing
• Inspect suites and prepare a detailed inspection form, identifying any repairs and touch-ups required
• Complete the repair of any noted deficiencies or coordinate the repairs with the contractor if required
• Liaison with Superintendent to confirm final coordination
• Install and test appliances.
• Test & confirm proper operation of all plumbing, electrical & HVAC systems.
• Caulking of all relevant areas
• Work to tight schedules
• Ensure overall functionality, readiness & cleanliness of suite for occupancy
• Communicate any major issues with Client Care ManagerThe goal is to turn over the home with "0" deficiencies.
• Occupancy
• Liaison with council prior to occupancy
• Work with the Client Care Administrator to complete scheduled walk-throughs
• Educate new homeowners on the operation & controls for HVAC systems and understanding their new home warranty coverage.
• After Occupancy – Deficiencies
• Complete any deficiencies as noted on "Occupancy Walk-Thru" or coordinate with the required contractor.
• Complete any "After Occupancy" repairs as directed by the Client Care Manager
• Communicate with Client Care Administrator the schedule and/or status of repairs
• Educate Homeowners on proper maintenance of home.
• Review and ensure proper operation of mechanical systems
• Service Work
• Perform maintenance work on HVAC systems such as fan coils, heat recovery ventilators, in-slab heating and humidifiers in individual homes.
• Perform work for condominium boards by way of checking main mechanical rooms and holistic building systems and reporting issues to the Client Care Manager.
• Work with our Spring Creek Vacations division to diagnose/repair damaged or nonfunctional components in vacation homes in a timely manner.
• Assist trades with repairs to buildings or building HVAC systems.
• General
• Work in a safe manner consistent with Spring Creek's Health & Safety program
• Work with Spring Creek Staff & Contractors to ensure a safe work site

BENEFITS

Full-time employees qualify for group health benefits after 1 year of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.