Delivery Driver

Full-Time Delivery Driver at our Little Italy location St NW) Edmonton, AB

Want to enjoy a free lunch and a yearly bonus?

Join us in our mission to Connect community through food and cultural experience Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job

Here are some of the perks we offer

• Free Lunch with most shifts
• Yearly bonus
• Health Benefits for full time employees
• Opportunities to learn and grow
• Onsite Parking

SUMMARY

Reporting directly to the Warehouse Supervisor, the Delivery Driver ensures that the warehouse department is always performing in an effective and efficient manner, minding the Italian Centre Shop Ltd.'s policies and procedures for all actions and decisions. Delivery Drivers will support and adhere to the mission and values of Italian Centre Shop Ltd.

DUTIES AND RESPONSIBILITIES

• Prioritize providing exceptional customer service to deliver a positive customer experience thereby cultivating a positive reputation for the company and fostering customer loyalty
• Adhering to shipping and receiving policies/procedures.
• Receiving merchandise and ensuring the shipment content matches invoices and orders.
• Picking, packing, sealing, and labelling products to prepare for shipping.
• Stocking shelves with received shipments, using the appropriate sorting and organization system and equipment.
• Strict adherence to safety protocols and PPE requirements, including wearing steel toe boots and high-visibility clothing.

• Responsible for performing shipper and receiver duties when not engaged in driving tasks.

• Working collaboratively as a team and assisting other teams when required.

• Reviewing and verifying invoices and purchase requests to ensure accuracy.
• Establishing and maintaining outstanding relations with customers.
• Engaging with customers, answering questions, and promoting products and services; will enhance loyalty, sales, and profits.
• Loading and unloading of products from trucks in a safe manner.
• Processing transactions accurately and efficiently by reviewing the packing/delivery slips and invoices.
• Presenting and maintaining a safe work environment.
• Promoting a positive company image by actively engaging with employees, customers, suppliers, and the community.
• Being aware of and following basic inventory and waste guidelines.
• Ensuring regular maintenance of the truck is completed including cleaning, checking the oil, fluids, tires, signals, and brakes; and advising the manager immediately of any maintenance needs.
• Responsible for completing daily pre trip inspections and logbooks.
• Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
• Other duties as required.

QUALIFICATIONS

Education

• High school diploma or GED from an accredited school system or program is preferred.

Experience

• A minimum of two years' experience in a warehouse role is preferred.
• A minimum of three years' experience in a professional driver role.
• A valid Class 5 driver's license and a clean driving abstract.

Skills and Abilities

• Excellent listening skills and communication skills, both verbally and written.
• Ability to work under pressure while always maintaining a professional image.
• Working independently with little direct supervision.
• Having a well-balanced concern for both tasks and people.
• Having a genuine concern for the needs of customers.
• Familiarity with local streets, neighborhoods, and routes.
• Forklift certificate is preferred.

WORKING CONDITIONS

• Required to work a variety of shifts, including mornings, days, evenings, weekends, and holidays.
• Required at times to work with challenging customers and/or situations.
• Exposed to hot and cold environments.
• Exposed to loud noises and moving equipment.

PHYSICAL REQUIREMENTS

• Long periods of standing, walking, and sitting.
• Frequent motions include bending, twisting, squatting, pushing, pulling, and reaching.
• Manual and repetitive tasks.
• Frequent lifting up to 22.5 kg (50 lbs) is required.