Regional Director of Operations, Retirement Living

2 weeks ago

Markham, Ontario, Canada Sienna Senior Living Full time $90,000 - $120,000 per year

Reporting to the National Vice President, Operations, we are seeking to fill the Regional Director of Operations (RDO). The RDO will lead approximately 5 retirement homes within the geographic area. The successful candidates will be tasked with delivering Aspira's shared vision and realizing financial, operational, and team performance goals. These roles are instrumental in steering our Aspira Retirement Living and Operations towards excellence, aligning with Sienna's commitment to quality and service.

This is an opportunity to build and implement a highly successful operational plan for an organization that is dedicated to meaningful work and values seniors living life with comfort, dignity, and respect. Education and experience may come from the health sector or other industries (such as hospitality, retail, and asset/property management) where you have led large teams, worked in a fast-paced environment and worked with multiple internal and external stakeholders.

What You'll Be Doing:

  • Analyze and define an operational plan for each home and the overall region to improve growth and performance, elevate quality of care and strengthen team member engagement
  • Shape and champion new initiatives to anticipate current & future needs of seniors and their families
  • Actively engage with colleagues, community partners and regulatory bodies to consistently achieve results
  • Drive organizational change to effectively anticipate and respond to the needs of residents and their families, leaders, team members and community stakeholders/partners
  • Align and build an effective leadership team by articulating expectations and inspiring commitment & performance
  • Attract and select the best leadership talent

Who You Are:

  • An exceptional leader with operational knowledge, strong business acumen and has a demonstrated track record of delivering results and continuously improving performance
  • Possess strong financial judgement, including P&L experience in developing, monitoring and reporting on annual operating and capital budget
  • Have a strong bias for customer service, specifically a passion for seniors and senior living
  • A collaborative senior leader that seeks diverse input from multiple sources and can flex their leadership style when faced with obstacles
  • Powerful communication and presentation skills
    A university graduate, with 5 years' experience in a senior leadership role

What you need to know:

  • We are committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience
  • The position requires on-site presence at homes minimum 3 days a week within a region
  • You must successfully pass a Vulnerable Sector Check
  • Competitive, attractive compensation and benefits package will be offered to the selected candidate

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

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