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Senior UX Content Designer

2 days ago

Vancouver, British Columbia, Canada Hiive Full time

Recognized as one of Canada's top startups two years in a row — climbing from #4 in 2024 to #2 in 2025 — Hiive is a fintech/marketplace startup connecting buyers and sellers of stock in venture-backed pre-IPO companies. Thanks to our industry-leading technology and best-in-class sales and trading team, we are home to the fastest-growing marketplace for the stock of "unicorns" on the planet. As a profitable and rapidly growing business backed by US venture capital investors, we are seeking to scale our high-performing team.

Interested in learning more about life at Hiive? Check out our careers page to see how you can grow with us

We are looking for a
Senior UX Content Designer
to shape the voice of our product and simplify complex financial interactions for our users. In this role, you will be responsible for crafting detailed information and content to support each area of the product. You will partner closely with product designers, product managers, and key business stakeholders to own content decisions that build intuitive user experiences.

As an important member of the team, you will play a pivotal role in defining our content strategy, evolving our voice and tone, and ensuring consistency across our platform. You will translate dense financial concepts into coherent, human, and actionable language. You should be a strategic thinker who can build frameworks and guidelines that others can use.

In This Role, Your Responsibilities Would Include

  • Crafting clear, concise, and compelling copy for our desktop and mobile interfaces, including onboarding flows and transactional emails.
  • Owning, maintaining, and evolving our content style guide, ensuring our voice remains consistent, professional, and accessible across all touchpoints.
  • Build strong relationships with different business lines (including Legal, Compliance, Marketing, Sales and Training) to ensure our copy is not only clear, compelling and legal/regulatory compliant.
  • Contributing to our design system by creating and editing content standards and components that allow the team to scale efficiently.
  • Building deep knowledge of the private markets investment space, understanding and expressing complex terminology to become a proficient partner in the domain.
  • Designing and running the copy review process across business stakeholders and compliance.
  • Contributing to internal and external longer form product support documentation.

Required Experience

  • 5+ years of experience in content design, UX writing, or UX content strategy
  • A strong portfolio demonstrating your ability simplifying complex user flows
  • Experience building and maintaining content style guides and content design systems
  • Strong attention to detail, tone, and consistency in writing
  • Ability to manage multiple projects in a fast-paced, high-growth startup environment
  • Familiarity with design and collaboration tools like Figma

Preferred Experience

  • Experience in Fintech, Healthtech, Legal, or other regulated industries
  • Ability to learn quickly and ramp up on complex topics
  • Familiarity with copy management tools (such as Localize)

Compensation, Benefits & Perks

  • Highly competitive salary commensurate with experience and contribution
  • Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan
  • Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account
  • A dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an on-site gym, and a gorgeous rooftop amenity
  • Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ
  • An engaging social calendar, including bi-weekly catered lunches, bi-weekly "Friday bar," team workouts, annual summer party, and holiday party, two "onsite" all-team retreats each year, semi-annual team-building events, and Hiive Womens' Network events
  • Significant opportunities for growth into team leadership and management roles
  • Entrepreneurial culture and a small and dynamic team
  • Sponsorship, immigration, and relocation for exceptional candidates

How To Apply
Please submit your résumé and a link to your portfolio, along with your responses to the questions in the application.

Note:
Portfolios without case studies or examples of UX writing and/or product copy will not be considered.

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.