Service Technician, Automation

Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our mission is simple - to keep our clients' businesses running – 24 hours a day, 7 days a week, 365 days a year.

Our recent growth and continued success stems not only from being highly trained experts in our craft, but also from our most important values: integrity and innovation. These values are a big part of who we are and how we work. We are committed to always doing the right thing for the job, for our customer and most importantly, for our people and each other. To learn more about Uptime Industrial and the core values that shape our company today, visit

Reporting to the Industrial Controls Manager, the Service Technician plays a vital role in delivering and maintaining advanced automation systems at customer sites. You will lead installations, commissioning, FAT/SAT testing, and troubleshooting, while providing expert remote and on-site support and training. This role offers the opportunity to collaborate with vendors, demonstrate technical expertise, and ensure high-quality service that drives customer success.

Key responsibilities include, but are not limited to:

• Travel to customer sites for installations, commissioning, FAT/SAT testing, and troubleshooting of advanced automation systems;
• Serve as the primary on-call technician, responding promptly to emergency service requests;
• Provide remote and on-site technical support to assist with system operation, maintenance, and issue resolution;
• Develop, modify, and optimize PLC, HMI, and SCADA programs tailored to customer needs;
• Implement and support safety systems, conducting FMEAs to mitigate operational risks;
• Integrate robotics, motion control, and machine vision systems for precision automation solutions;
• Configure and fine-tune VFDs and industrial networks to maximize system efficiency and uptime;
• Document system configurations and site activities clearly for internal teams and customers;
• Stay current with emerging technologies, recommending enhancements that improve performance and scalability.

The ideal candidate is a Senior Controls Engineer with expertise in programming and troubleshooting control systems, and a desire to be hands-on in the field. You thrive on providing exceptional service during service calls and on-call support, solving complex technical issues while exceeding customer expectations. With strong problem-solving skills and adaptability, you deliver reliable solutions in dynamic environments. Committed to safety, quality, and teamwork, you build strong relationships across all levels of the organization.

Our Must Haves

• Minimum ten (10) years of experience in Electrical Design and troubleshooting;
• Degree or Diploma in Electrical Engineering, Mechatronics, Systems Design, Industrial Engineering, or equivalent;
• Experience in control system and electrical panel design using AutoCAD or ePLAN;
• Working knowledge of PLCs (Allen Bradley, Siemens, Omron) and HMI Programming;
• Committed to customer service and going the extra mile while servicing clients;
• Experience working in food and beverage, manufacturing, distribution, or related environments will be considered an asset.

Your Rewards

Our most important offering to anyone that joins the Uptime Industrial team is our culture of innovation, achievement, and ownership. We bring out the best in each other by constantly striving to be world class in all we do. These values are reflected in our Work, our Company, and our People.

At Uptime, we also offer a very competitive compensation structure that supplements your regular income with a robust benefits package:

• Wage: $50.00 to $60.00 per hour
• Please note - the listed wage is dependent on various factors, including market and individual qualifications objectively assessed during the interview process.
• Medical and Dental Coverage: Our industry leading benefits package covers you and your dependents at no cost
• Friends and Family Program: Early and exclusive access to our newly released projects
• Professional Development and Education Support
• Registered Retirement Savings Plan: A plan that helps you save for your retirement with employer matching
• Company Vehicle

TSBC #LEL0203051