Staff Software Engineer, Core Messaging

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

The Core Messaging team focuses on enhancing the performance and reliability of Braze's most frequently used messaging channels. Our engineers are responsible for several high-throughput, low-latency distributed systems. We work closely with both internal and external teams to maintain Braze's industry leadership in cost-effective scaling, competitive go-to-market timelines, and overall system uptime. We create innovative features that enable customers to effectively communicate their marketing goals around speed, accuracy and reliability and translate them into technical solutions. 

As a Staff Engineer, you will play a pivotal role in technical leadership, influencing multiple teams within your division and ensuring alignment with both immediate and long-term strategic objectives. You will collaborate closely with cross-functional leaders, peers, and teammates to establish a clear technical direction and address persistent quality challenges. Your responsibilities will include direct project contributions, guiding technical direction, and mentoring other engineers. Your effectiveness will be assessed based on outcomes related to product health and software quality, the clarity and adoption of your technical vision, the quality of your collaborations and mentorship, and your contributions to strategic projects.

• 10+ years of professional Software Engineering experience with a proven track record
• Ability to translate business and product strategy into technology vision and goals
• A drive to own and implement high-impact, foundational code at a high velocity, aligning with customer needs
• Thrives in collaborative environments, leveraging diverse perspectives and collective expertise for optimal outcomes
• Comfortable managing a portfolio of projects with varying complexity, ensuring clear next steps
• A strong mentor who consistently shares knowledge to upskill teammates and peers
• Requires minimal oversight, effectively managing personal bandwidth through delegation and active prioritization of tasks
• Eager to drive change by leading team discussions and presenting data-informed proposals
• Proficient with distributed architecture paradigms (e.g., async processing, job queues, eventual consistency), with a focus on optimizing code performance, database load, and caching strategies

#LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work, among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.