Casual Residence Support Worker

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

Connective is working with the Yukon Review Board to provide community housing supports. The role of the organization will ensure opportunities for the resident to safely engage in key areas of life including home, relationships, social and cultural communities, employment, and health and wellness. You will work directly with resident and other community service providers to ensure a safe and supportive environment.

HOURS

Mornings (08:00 – 16:00)

Evenings (16:00 – 00:00)

Overnights (00:00 – 08:00)

Casual employees must be available for at least 21 shifts per month in which 3 are overnight shifts and 4 are evening.

If you are working full-time, or if you are a full-time student, we ask you for less shifts of availability per month (this is subject to employer or enrollment proof).

KEY ACCOUNTABILITIES

• Participates in program planning for clients living semi-independently, documenting and implementing plans, and contributing to program evaluation and ongoing quality improvement.
• Evaluates client needs and develops short-term plans in collaboration with clients and their families.
• Supports clients in their daily lives by assisting with life skills development, social skills, and behavior management, including activities such as grooming, cooking, money management, shopping, and household safety.
• Identifies and addresses potential emergencies to reduce risks and ensure the safety and well-being of clients and the public.
• Collaborates with community service providers, government and non-government organizations, and First Nations service providers to implement individualized support plans rooted in harm reduction and Connective philosophies.
• Facilitates and provides transportation for clients to community, cultural, and recreational activities, including appointments, family visits, and social engagements, fostering community integration and independence.
• Oversee clients' medical needs by scheduling appointments, handling required paperwork, and managing medication administration and storage in compliance with established policies.
• Ensure workplace health and safety standards are maintained by conducting regular inspections, identifying and mitigating potential hazards, enforcing compliance with occupational health and safety regulations, providing employee training on safe practices, and implementing preventive measures to create a secure and healthy work environment.
• Ensures the program environment remains safe and supportive by maintaining oversight of the building, mitigating conflicts, and conducting regular walk-through checks of the property and surrounding area
• Maintains detailed records of client progress, case notes, incidents, daily activities, and required reports, while assessing and adjusting programs as needed and providing feedback and support to clients and/or their families.
• Identifies and connects clients to community services in social, economic, recreational, physical, vocational, and educational areas to help sustain their independence, dignity, and overall well-being.
• Participate in team meetings, training sessions instructed by the Program Manager, and corporate initiatives to support professional growth and contribute to the success of the program.
• Provides companionship and caregiving support to individuals under the Yukon Review Board with mental health conditions, including bipolar disorder, FASD, schizophrenia, dementia, and other related conditions, including elders. This support caters to clients of various age groups, ranging from adults in their 30s and 40s to elderly individuals, ensuring their unique needs are addressed with dignity and respect.
• Supports clients in meal planning, preparation, and cultural food practices by ensuring access to traditional foods such as wild game and fish. Works with Elders and cultural advisors to integrate land-based food practices and knowledge-sharing into
• Performs light housekeeping tasks such as laundry and dishwashing and other general duties assigned by the Program Manager.

EXPERIENCE AND SKILLS

A Diploma in Social Services and one year of related experience is preferred; inhouse training can be provided for the right candidate

Professional or lived experience working with vulnerable populations experiencing multiple barriers

A demonstrated and clear ability to respond well in crisis situations

Ability to provide a high level of motivation, flexibility, and sensitivity to residents

PHYSICAL REQUIREMENTS

The physical requirements outlined below are not specific to the position. As such, there may be additional tasks required. Reasonable accommodation will be made for qualified individuals with disabilities through our accommodation process.

Ability to walk up and down stairs

Ability to operate a motor vehicle

Ability to move items weighing up to 50 pounds

Ability to perform First Aid, CPR, and Naloxone administration

Ability to remain in a stationary position for extended periods of time

Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)

REQUIREMENTS

• Class 5 Drivers License
• Ability to successfully complete a Vulnerable Persons Criminal Records Check
• Ability to successfully pass a TB Screening
• Ability to successfully pass a reference check
• Current Emergency First Aid Certificate recognized by the Workplace Safety and Insurance Board (WSIB) (please refer to the Certificates accepted in B.C. - WorkSafeBC / Please refer to the Certificated accepted in Yukon First aid)
• Valid driver's license
• Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements.
• An understanding of providing service to people with different learning abilities
• Demonstrated an ability to deal with potential violence

NOTICE

Please fill as much information as you can, in our diversity, equity and inclusion form. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates.

COMPENSATION

The starting wage is $33.09 plus 10.2% in lieu. The wage will increase with every 2,000 hours worked up to a maximum of $37.84 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective's services and locations, visit our website