Energy Concierge

Position Title: Energy Concierge

Location of Position: Office in Halifax, Nova Scotia. Possible overnight travel within the Maritimes

Estimated Start Date: February 15th, 2026.

Work Hours: Full-time, 40 hours per week

Compensation: To be determined based upon a combination of skill and experience. Benefits plan available after 90-day probationary period, and flexible work hours with 2 weeks paid vacation. Plus, company holidays.

Annual: $37,500-$45,000 based on experience

Company Overview

SwitchPACE CIC, is a Community Interest Corporation that operates with a mandate to provide a public good. We develop and offer low-carbon solutions for homeowners that are cleaner, simpler, and more cost-effective. We are a third-party administrator of PACE programs for municipalities across Canada. We provide an easy customer-friendly approach to energy efficiency upgrades, solar and beneficial electrification. This supports municipalities in their goals to decarbonize their communities, save their residents money and create local economic opportunities through energy efficiency and renewable energy investments.

Job Overview

As an Energy Concierge at SwitchPACE CIC, you will support homeowners interested in improving the energy efficiency of their homes by providing clear, friendly, and knowledgeable guidance on energy efficiency upgrades, solar, and beneficial electrification. Property Assessed Clean Energy (PACE) financing is central to SwitchPACE's programs, which are currently operating in Prince Edward Island and Nova Scotia, with additional programs launching soon. This public-facing role is ideal for a strong communicator with excellent organizational skills who enjoys working directly with homeowners, colleagues, and community partners. Energy Concierges help homeowners understand their options, make informed design decisions, and confidently navigate the upgrade process from start to finish, delivering a professional and positive customer experience while contributing to community decarbonization, cost savings for residents, and local economic growth.

The Ideal Candidate

• Cares about people, the environment, and contributing to local and national carbon reduction efforts
• Passionate about delivering a consistently exceptional client experience
• Brings exceptional initiative, a strong work ethic, and a positive attitude
• Energized by challenges and motivated to improve workflows and processes
• Ability to follow-through with attention to detail in a dynamic environment
• Operates with the highest level of integrity

Position Duties

Our highest priority is to keep things simple for property owners. This role is very people focused.

• Corresponding with and supporting property owners through the entire energy upgrade process.
• Project administration and follow-up, involving data gathering, entry & processing, document control, measurement, verification & reporting.
• Stakeholder engagement (e.g. FCM, municipalities, contractors, efficiency organizations).
• Organizing and supporting community and stakeholder engagement activities related to energy, climate change and energy upgrade financing.
• Research into energy policies, programs and industry activity across Canada.
• Other duties as assigned.

Selection Criteria:

• Post secondary education in business, sustainability or engineering, or equivalent experience.
• Energy efficiency and renewable energy background preferred, particularly in the residential sector, with familiarity of energy incentive programs in NS, PE and/or ON.
• High level of proficiency in both verbal and written communications.
• Kind, approachable, accommodating and customer-centric personality.
• Energy related certifications or designations, such as Energy Adviser or CEM are considered assets.
• Bilingualism an asset.

Job Types: Full-time, Permanent

Pay: $37,500.00-$45,000.00 per year

Work Location: In person