UX Content Specialist

2 days ago


Laval, Quebec, Canada Randstad Digital Full time $70,000 - $110,000 per year

Responsibilities

Stratégie et Gouvernance : Superviser le cycle de vie complet du contenu (création, maintenance, archivage) et co-développer des lignes directrices pour assurer une voix de marque cohérente.

Rédaction et Optimisation : Rédiger du contenu engageant et intuitif pour diverses plateformes, et créer des parcours utilisateurs simplifiés pour faciliter l'accès à l'information.

Recherche et Analyse : Mener des recherches pour comprendre les points de friction des utilisateurs cibles et analyser la performance du contenu pour recommander des améliorations.

Formation et Support : Créer des modèles et des outils pour soutenir les collaborateurs, et former les contributeurs et gestionnaires sur les meilleures pratiques en rédaction UX.

Collaboration : Travailler avec diverses équipes pour assurer une livraison rapide et efficace du contenu via les canaux appropriés (ex: infolettres, SharePoint).

Qualifications

5 à 8 ans d'expérience pertinente combinant Expérience Utilisateur (UX) et Communications écrites.

Maîtrise de la plateforme SharePoint pour la gestion de contenu.

Expérience démontrée en recherche utilisateur et en architecture d'information.

Capacité à former et coacher d'autres collaborateurs (vulgarisation).

Bilinguisme (français et anglais) requis, tant à l'oral qu'à l'écrit.

**Notre client exerce ses activités au Canada. L'entreprise prend toutes les mesures raisonnables pour limiter le nombre de postes au Québec exigeant la connaissance d'une langue autre que le français, et ne l'exige que lorsque cela est nécessaire et que ses employés bilingues actuels ne sont pas en mesure d'assumer ces fonctions.

Suite à une évaluation réalisée par notre client, il a été déterminé que ce poste exige la maîtrise de l'anglais (parlé et écrit). Plus particulièrement, l'employé devra interagir avec les services internes centralisés (p. ex., Opérations, Ressources humaines, Finances, Services juridiques, Contrats, Ventes) qui soutiennent l'organisation au Canada et qui ne parlent pas français.**



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