Clinic Coordinator

3 days ago

Kelowna, British Columbia, Canada Lighthouse Chiropractic and Integrated Health Full time $48,000 - $72,000 per year

About Us

We're a recently expanded, fast growing multidisciplinary clinic in the Landmark District. Our team includes chiropractors, RMTs, kinesiologists, and other integrative health professionals.

We're a warm, people centered clinic built on trust, compassion, and the belief that people matter. We're busy, we're growing, and we're looking for someone who genuinely enjoys helping things run smoothly in a lively, health focused environment.

About You

You're the kind of person who sees a problem and naturally thinks,

"Okay, what's the solution?"

You don't freeze, you don't panic, and you certainly don't wait around for someone else to fix it. You find answers, ask smart questions, and keep things moving. That's the heart of this job.

You're organized, adaptable, love multitasking, and genuinely enjoy supporting both patients and staff. You like being the go-to person who keeps the clinic running smoothly.

If you have experience with Jane App, that's a huge plus

You will work closely with our part-time Office Manager and report to both the Office Manager and the Doctors.

What You'll Be DoingClinic Operations & Patient Flow

  • Make sure the clinic runs smoothly day-to-day, supporting admin team
  • Overseeing scheduling, billing, and other administrative duties
  • Work closely with the part-time Office Manager to keep communication flowing

Problem Solving (Your Superpower)

  • Troubleshoot issues as they come up- tech glitches, patient concerns, scheduling challenges, anything
  • Find answers, recommend solutions, and keep things moving
  • Think on your feet and handle unexpected situations with calm confidence

Team Support & Leadership

  • Support and guide our team of both admins, and chiropractic assistants
  • Help with training, onboarding, and being the "go-to" person for daily questions
  • Keep the clinic environment positive, organized, and patient focused

Admin, Billing & Organization

  • Oversee patient accounts, billing, and payment plans
  • Support accounts payable, and basic bookkeeping
  • Maintain clinic stats and keep the doctors informed of trends and updates

Insurance & Documentation

  • Oversee insurance billing, paperwork, and patient claims
  • Keep things accurate, organized, and up to date

Systems, Tech & Supplies

  • Use Jane app (which is our main booking softwear)
  • Stay on top of supplies, and ordering

We're Looking For Someone Who…

  • Is a naturally strong critical thinker
  • Can multitask like a champ
  • Can problem solve independently and confidently
  • Takes initiative and looks for answers, not shortcuts
  • Communicates clearly and respectfully
  • Stays calm when the clinic is busy
  • Has experience using Jane App (or learns quickly)
  • Has leadership or supervisory experience (in any industry — clinic, retail, hospitality, etc.)
  • Loves people and believes in natural health

A Bachelor's degree is welcome but absolutely not required, real skills matter more.

What We Offer

  • Competitive compensation based on experience
  • Extended health benefits
  • Supportive, friendly, growth focused work environment
  • Flexible mentorship and business coaching
  • Retail discounts
  • On-site parking
  • A role that truly makes a meaningful difference in people's health

Schedule: Monday to Friday

Job Type: Full-Time (Maternity Leave Coverage with potential to stay long term)

Job Type: Full-time

Pay: $23.00-$26.00 per hour

Expected hours: 35 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Work Location: In person

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