Wine Shop Sales Associate

2 weeks ago

Toronto, Ontario, Canada Eataly North America Full time $40,000 - $60,000 per year
Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team's product knowledge
Job Description

The Wine Shop Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and passing along suggestions. Reports to the Wine Shop Manager.

  • Provides prompt, efficient and friendly customer service
  • Educates customers about the Italian Wines, beer and beverages sold at Eataly
  • Ensures the sales floor is always well maintained and stocked
  • Receives and stocks wine and wine store merchandise
  • Rotates, faces and replenishes merchandise to ensure high quality standards
  • Utilizes sales techniques to maximize store sales performance
  • Builds and maintains relationships with guests
  • Participates in processes and procedures related to the department
  • Focuses on details with a firm, clear and highly professional style
  • Performs other duties as required or assigned
Qualifications
  • High school diploma or equivalent
  • 1+ years of wine sales experience required
  • Italian wine knowledge is preferred
  • Exceptional guest service skills
  • Basic computer and math skills

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds regularly
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more

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