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QA Specialist

3 weeks ago

Vancouver, British Columbia, Canada Gategroup Full time

We're looking for motivated, engaged people to help make everyone's journeys better.

Main Duties and Responsibilities:

  • Monitors quality improvement projects
  • Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
  • Monitors corrective action system
  • In conjunction with the QA Manager and QA Supervisor, educates (trains) unit staff and managers in quality related issues
  • Plays a key role in developing a comprehensive quality program
  • In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
  • Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
  • Drives prevention vs. detection of defects
  • Coordinates actions to prevent the occurrences of nonconformities
  • Maintains customer compliance resolution
  • Responsible for the maintenance of key performance metrics for the Quality organization
  • Controls Food safety and Quality of processing and manufacturing within the business
  • Supports customer audits, government audits to meet compliance
  • Verifies and ensures company policies and procedures are followed
  • Ensures quality specifications and requirements are followed and met
  • Develops Standard Operating Procedures
  • Responsible for safety, quality and compliance to customer specification
  • Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs
  • Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions

Qualifications

Education:

  • College degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management

Work Experience:

  • Minimum 1 year experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control required
  • Minimum 2 years experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred
  • Experience working in the airline industry would be an asset

Job Skills:

Minimum skill requirements:

  • Intermediate level Microsoft office tool skills (Excel, Word)
  • Knowledge of quality auditing, inspection methods
  • Detail oriented
  • Strong organizational skills, able to prioritize responsibilities and multi-task
  • Strong interpersonal skills, interact well with multiple departments as required
  • Able to work with little supervision
  • Excellent reading, writing, and oral communication skills

Preferred skills:

  • Excellent analytical skills
  • Basic statistics calculation, and/or mathematical comprehension
  • Project management skills
  • Knowledge of Public Health regulations
  • HACCP certified and/or Food Safety training a plus
  • Basic lean, six sigma knowledge, and/or continuous improvement understanding a plus

If you want to be part of a team that helps make travel and culinary memories, join us