Dietary Aide

Detailed Job Description
CAREER OPPORTUNITY
DIETARY AIDE

Choose Collingwood General & Marine Hospital
Explore a meaningful career in a place where lifestyle and purpose align. Collingwood General & Marine Hospital (CGMH) is located on the beautiful shores of Georgian Bay and surrounded by the Blue Mountains. With access to skiing, hiking, paddling, and a vibrant arts and culture scene, Collingwood offers a four-season recreational lifestyle and a strong sense of community.

CGMH is an 84-bed acute care hospital serving over 74,000 permanent residents and welcoming 3.5 million annual visitors across Collingwood, Clearview, Wasaga Beach, and the Blue Mountains. Our team of over 1,200 staff, physicians, midwives, and volunteers is dedicated to delivering high-quality care in areas including emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, and mental health.

At CGMH, we're not just caring for today, we're building the healthcare system of tomorrow. Through our bold strategic plan, Tomorrow is Built Today, we are transforming care in South Georgian Bay.

To learn more about our redevelopment and capital campaign, visit:

Our Culture
At Collingwood General & Marine Hospital, our people are at the heart of everything we do. We are proud to foster a workplace rooted in kindness, collaboration, continuous growth, and accountability. These values guide how we treat each other and how we care for our patients, creating an environment where trust, respect, and excellence thrive.

We Are Committed To Our Values
Being kind
- fostering a culture of compassion, empathy, and dignity in every interaction

Supporting each other
- working together across all roles to uplift our team and our patients

Leading by example
- setting a standard of integrity, fairness, and professionalism

Continuously growing
- embracing curiosity, innovation, and learning to adapt to future needs

Why Join CGMH? Benefits That Start on Day One:
At CGMH, We're Committed To The Well-being And Success Of Our Team. New Hires Enjoy An Industry-leading Compensation Package That Includes

• CGMH endorses the Health Care Providers Group Insurance Plan which provides Group Benefits for you and your eligible dependents by enrollment only.
• Includes 4% vacation pay and 14% pay in lieu of benefits
• Employee & Family Assistance Program (EFAP) and access to Perkopolis discounts
• Access to Employee Education Assistance Program

The Opportunity
Performs a variety of kitchen duties which include meal tray assembly, dishwashing, tray finishing/ delivery to patient's bedside, nourishment delivery, handling of incoming groceries, filling, and vending machines. Light food preparation and housekeeping is involved. The Dietary Aide role is multi-faceted, it involves being versatile and able to competently step in and do any of the routines. Major responsibilities include the provision of excellent customer service (good communication skills essential), being well-organized and efficient in the execution of daily tasks and demonstrating exemplary standards of sanitation both in the work area and personally. Must be effective team player who can also work independently and responsibly in the assigned area.

Qualifications

• TrainCan Food Safety Training and Certification (Basic).
• Ontario Secondary School Diploma (OSSD) or equivalent.
• Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers.
• Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
• Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
• Must have basic computer skills.
• Must be dedicated to professional growth & development.
• Must be able to perform all bona fide and essential duties of the position, which may include physical demands such as moving/transferring patients, pushing, pulling, bending, etc.
• Must have demonstrated excellent attendance/performance record.
• Excellent organization and prioritization skills
• Ability to work independently and effectively communicate with other members of the health care team.

Preferred

• Previous experience and/or training in food preparation/handling and sanitation in a food service setting is an asset.
• Knowledge of therapeutic diets an asset.
• 1 year food service experience in a hospital or long-term care setting preferred.
• Computer knowledge is an asset.
• Ability to do heavy lifting, pushing, pulling, repetitive motions, and standing for long periods of time.
• Demonstrated excellent interpersonal and customer service skills.

Duties And Responsibilities

• Demonstrates a practical knowledge of therapeutic diets to assemble trays.
• Serves on tray assembly line(s) as required.
• Delivers meal trays to the patient's bedside. Picks up frequent voice messages and accommodates special meal tray (i.e. late) requests.
• Dishwashing: picks up all loaded patient tray carts after meals and brings to dish room. Processes tableware through the dishwasher using racks and following standardized loading procedures. Ensures all tableware is clean and ready for next meal. Operates and maintains the dish machine properly following standardized procedures. Handles clean tableware correctly so as not to re-contaminate and maintains ample supplies on hand for use. Rolls cutlery bundles.
• Light food preparation. Stores food properly to avoid wastage.
• May be serving food to staff, volunteers, physicians, and visitors in the Cafeteria at lunch time. Completes and serves catering after Cafeteria closed.
• Maintains a clean, sanitary work area at all times.
• Reports any job-related hazards or incidents immediately to Supervisor/Manager.
• Adhere to Patient and Occupational Health & Safety responsibilities.
• Works independently under occasional supervision. Always exhibits good customer service skills and demonstrates being a team player. Reports any problems to Manager on duty.
• Complies with established policies and procedures of the Hospital.
• Responsible for living the hospital's vision as it pertains to demonstrating respect for others in the workplace, being accountable for one's actions and results, and showing innovation. (goes beyond what is expected and explores and finds ways to make things better, etc.)
• Performs other duties as assigned.

More Information
Location:
Food Services

Employee Group
: SEIU Service

Employment Type:
Casual

Start Date:
In line with next Hospital Orientation intake

Hours of Work:
Days, evenings, and weekends. Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts - days, evenings, and nights.

Wage:
$ $27.087 per hour plus applicable shift premiums for evenings, nights and weekends.

How To Apply
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.

Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.

Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.