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Job Overview
Foodeal is making authentic Nigerian flavors more accessible in Halifax through our ready-to-eat meals and sauces. We're looking for a friendly and dependable Customer Service Support team member to ensure every customer has a great experience with us.
What You'll Do:
- Order Assistance: Support customers with questions about orders, deliveries, and product details.
- Customer Care: Respond to inquiries, feedback, and complaints promptly and professionally.
- Problem Solving: Resolve issues such as missing items, delays, or concerns in a helpful manner.
- Feedback & Improvement: Collect customer feedback and share insights to help improve our service.
What We're Looking For:
- Excellent communication and people skills.
- Positive, patient, and solution-focused attitude.
- Comfortable using email, phone, and messaging tools.
Job Type: Part-time
Pay: $16.70-$18.00 per hour
Expected hours: 25 per week
Benefits:
- Discounted or free food
- Flexible schedule
Work Location: In person