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Branch Manager

3 weeks ago

Hamilton, Ontario, Canada Hercules Crane & Lifting Supplies Full time

Hercules Cranes and Lifting Supplies is seeking an organized, resourceful, and hands-on
Branch Manager
 to assist with day-to-day branch logistics, and customer service needs. This role is aimed at increasing operational agility and managing resources more efficiently during an evolving market and supply chain landscape. This is a critical support role designed to increase efficiency across the branch by streamlining order flow, coordinating inventory and supporting sales and service teams.

We offer a comprehensive compensation and benefits package that includes
:

  • Competitive wages (Depending on experience)
  • Health & Wellness Incentive
  • Full health and dental benefits (shared costs)
  • RRSP matching program (after one year)
  • Personal & Professional Development Opportunities
  • Fun & engaging work environment
  • Free parking

Principle Responsibilities

  • Oversees activities directly related to production and services; schedule jobs and lead projects to ensure their successful completion
  • Plans, directs and coordinates employees, preparing work schedules and assigning specific tasks
  • Works with employees to support the branch goals and control expenses to stay within operational budget
  • Track and report the status of open work orders, repairs, quotes, and jobs to ensure all deadlines and requirements are met
  • Provides continuous leadership, coaching, goal setting, and planning
  • Generate business through cold calls, site visits, and networking
  • Motivate employees and maintain a positive work environment
  • Ensure adequate staffing and scheduling to meet customer and company expectations
  • Hold employees accountable for the quality of their work
  • Communicate and enforce the company's safety and quality policies, including all ISO 9001 and COR safety requirements
  • Demonstrates a commitment to quality and safety by maintaining a clean, safe and organized department

Required knowledge and training

  • A university/college degree preferably in Business Management or a related discipline, or a combination of a high school diploma and relevant work experience
  • Previous management experience is required
  • Excellent interpersonal skills
  • Strong computer skills including Microsoft Office programs (Outlook, Word, and Excel)
  • Strong attention to detail
  • Must hold a valid driver's license and be insurable
  • Ability to safely lift 50 lbs. from floor level to waist level
  • Ability to establish work priorities, meet deadlines, and follow procedures
  • Ability to handle multiple tasks in a timely and efficient manner
  • Strong communication skills, with the ability to interact professionally with customers and employees
  • Proficiency with Microsoft Office Suite; experience with ERP/CRM software an asset
  • Ability to work collaboratively with cross-functional teams
  • Knowledge of rigging, lifting, or industrial equipment preferred but not required
  • Legally entitled to work in Canada