Manager, Clinical Services, Enhanced Care

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Manager, Clinical Services, Enhanced Care (RN) to join our New Brunswick team based in Moncton, Saint John, Miramichi, or Fredericton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Participates in the development of the organization-wide quality/risk program in consultation with other Regional Clinical Managers and the Chief Medical Officer;
• Leads, mentors, and develops Regional Clinical Partners and clinical leaders to audit and ensure appropriate delivery of care, ultimately managing the evaluation and improvement of risk;
• Works with Divisional Lead and Regional Managers to evaluate clinical performance, identify areas of risk and implement initiatives to mitigate risk;
• Oversees implementation of special programs such as infection control, nursing quality improvement and utilization review; ensures the collection and analysis of data and preparation of reports for assessment of critical indicators;
• Responds to and implements recommendations resulting from internal or external quality or risk assessments;
• Ensures licensing requirements and regulatory criteria related to clinical and/or nursing care are maintained.
• Identifies and initiates long-range planning strategies for improvement of care delivery services;
• Oversees the onboarding process & clinical training sessions for clinical team members (HSM, CM, Clinical Partners);
• Leads development, evaluation, and revision of clinical policies and procedures.
• Participates in continuing education to maintain credentials and increase expertise and knowledge in professional practice and administration;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A Bachelor of Science in Nursing and are currently registered with the Nurses Association of New Brunswick (NANB);
• Minimum 10 years of nursing experience, including at least five years of direct patient or resident care;
• Minimum of three (3) years of leadership experience, overseeing clinical support or clinical operations (community health, retirement living or long-term care preferred);
• Minimum of three (3) years leading teams within a unionized environment;
• Experience in management of human resources, including staffing allocation, performance management, education, and preparation of work schedules;
• Strong interpersonal and relationship-building skills, Exceptional problem-solving and critical thinking skills;
• Advanced proficiency in the English language is required, proficiency in French is considered an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care;

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health services, in partnership with Nova Scotia Health. For more information, visit

If you're ready to join the Shannex team of Great People, apply today

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.