Traffic Management System Operator

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Apply By: Wednesday, February 11, :59 pm EST

Traffic Management System Operator - Irregular On Call

Job ID:

239168

Posting status:

Open

Organization:

Ministry of Transportation

Division:

Traffic Operations - East Region

City:

Ottawa

Position(s) language:

English

Job term:

1 Temporary - Irregular on-call, up to 12 months with possibility of extension

Job code:

Communications Operator 2

Salary:

$ $32.49 Per hour*

*Indicates the salary listed as per the OPSEU Collective Agreement.

Demonstrate your communication skills and put your problem-solving skills to work in this opportunity with the Traveller Communication Office, where you will play a critical role in ensuring efficient traffic flow, incident management, and traveler safety. If you are detail-oriented, a good communicator, and thrive in a dynamic environment, this position might be a great fit for you

About the job

On a rotating shift basis, you will:

• manage traffic on provincial highways within the East region while multi-tasking under pressure and responding to challenging situations
• improve traffic flow safety and efficiency by operating COMPASS, a two-way radio system with dispatch console and incident management systems

What you bring to the team
Communication and Interpersonal Skills

• you build and maintain effective working relationships when collaborating with different offices, partners, agencies, and emergency services
• you communicate in a clear and concise manner
• you can identify and communicate relevant facts in logical order
• you prioritize information-sharing and exercise tact and judgment in stressful situations

Computer Skills

• you are proficient with computers and with software such as word processing, spreadsheets, database applications and browser-based user interface
• you are comfortable using different types of technology and software to monitor, track and interpret multiple sources of information at the same time
• you can maintain accurate records and database entries related to traffic incidents and operations

Analytical and Problem Solving Skills

• you can analyze and problem solve to anticipate problems and make quick decisions based on the nature of the incident
• you can multi-task in time sensitive and high pressure situations to assess and implement appropriate services for traffic management
• you can monitor and report on traffic incidents to share real-time information that informs decisions

Technical Knowledge and Experience

• you are familiar with incident and emergency response
• you have knowledge of and experience using information tracking systems that monitor real-time data
• you have experience using emergency radios, communications systems, or similar communication tools
• you can learn and apply policies, procedures, and protocols related to freeway and highway maintenance and construction practices

Hours of Work

• This position requires rotating shift work in a 24/7 environment, including evenings, nights, weekends, and holidays.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

Additional information:

Apply by:

Wednesday, February 11, :59 pm EST

Position details:

• 1 English Temporary - Irregular On-Call, duration up to 12 months, 347 Preston St , Ottawa, East Region

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 4.7

Category:

Customer and Client Services

Posted on:

Wednesday, January 28, 2026

Note:

• T-MT-239167/25(2)

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

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