Maintenance Mentor

Job Description
Posted Monday, December 29, 2025 at 7:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

• Competitive wages
• Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
• Profit-sharing
• Flexible group medical and dental
• Fitness and Wellness reimbursement
• Training and Development allowance
• Group RRSP matching
• Up to 20% rental discounts, and more

Do you have experience in building maintenance and renovations? To ensure our Resident Members' peace of mind, we are looking for a talented candidate to address all maintenance requests and emergencies. If you are passionate about fixing things, good with your hands, and mechanically adept, this role is for you

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Responsibilities

• Meet with all new Associates on their first day of work
• Conduct hands-on training with all new Associates, following mentorship training guides
• Provide ongoing feedback to Associates during training including face to face and written testing
• Conduct formal training as needed
• Follow-up with new Associates on a weekly basis
• Continue to be available as a resource to new Associates after training is complete
• Provide feedback to Leaders on new Associate training
• Provide Leaders with updates regarding the necessity of additional training or recertification
• Conduct necessary retraining with existing Associates
• Develop training guides or procedure manuals per Leader / Human Resources requests
• Ongoing review and implementation of improvements to mentorship program
• Liaise and participate with Human Resources / Leaders regarding the effectiveness of mentorship program

Experience And Educational Requirements

• Post Secondary Education preferred
• Boardwalk Experience in necessary positions

Technical Requirements

• Strong knowledge of tools, parts, building maintenance and operations
• Strong knowledge of Boardwalk applications – BPMS, BPMS Mobile, and BOSS
• Familiarity with computer tablets, and ability to train on use, is an asset

Non-Technical Requirements

• Ability to communicate effectively in English both written and oral
• Dedicated to building better communities for all our Customers and surrounding communities
• Able to troubleshoot site technical issues
• Exceptional organizational, interpersonal and time-management skills
• Experience dealing with day-to-day business operations
• Deadline and goal oriented
• Exceptional team building and leadership skills, including ability to motivate and lead other Associates in a team environment
• Ability to work independently and with other Associates in a team environment
• Ability to create trust and build lasting business relationships
• Ability to multi-task and prioritize workload, and the workloads of others
• Eager to take on new challenges and to challenge the status quo of doing things
• Must have vehicle and clean driving record
• Willing to travel
• Participate in additional formal training

Additional Details

• Vehicle required
• Valid driver license
• On call over time required

Posting for

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Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.