Senior Credit Risk Analyst(B2B)

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
Reporting to the Director, Credit, the Senior Credit Risk Analyst brings their extensive experience in global business credit risk to assist our AR function in ensuring we effectively deliver on our credit risk performance to optimize cash collection and minimize bad debt. He/She has a passion for delivering the best in class customer experience, change management and partnership skills in ensuring our key stakeholders understand and support our policies, processes and decisions. Integration is a way of life for us so you will bring your best practice mindset to continuously strive for flawless execution on every integration.

What The Role Offers

• Responsible to assist in developing and executing on credit risk strategy and solutions, including assisting on researching best in class automation on credit approval processes;
• Responsible to work with leader and AR peers in maintaining and improving credit granting and collections processes and practices to optimize cash collection and minimize bad debt expense;
• Assist in partnering with Sales and other stakeholders to effectively deliver on our credit approval cycle time/SLA;
• Assist in approving payment term requests as required;
• Assist Sales, other key stakeholders and external customers by ensuring the appropriate discussions are completed on time for credit requests not approved to provide alternative credit limit recommendations, if applicable, that support revenue while protecting our AR assets;
• Using established account monitoring systems and tools to evaluate a customer's financial position, including analyzing their financial statements, ensure any material changes in customer's financial position are identified and actioned appropriately to minimize bad desk risk;
• Assist your leader in Acquisition Integration activities;
• Assist your leader in working with stakeholders and partners to improve our credit risk and approval strategies to support revenue growth;
• Assist your leader in other project/initiatives as assigned to deliver on best in class process and practice for the Credit Risk function.

Education
WHAT YOU NEED TO SUCCEED

• College/University BA, Business or Finance
• CPP Designation
• Completion or enrolment in CCP or Accounting Designation program an asset

Skills And Experience

• Minimum 5 years' B2B credit experience, preferably in a global software services/high tech environment
• Demonstrated success influencing change on Credit Risk understanding
• Strong customer service mindset
• Excellent written and verbal communication and change management skills, specifically with Sales and external Customers
• Strong working knowledge on accounting principles, with demonstrated success evaluating company financial statements to establish Credit Risk parameters
• Strong organization and time management skills, with demonstrated success managing multiple priorities
• Strong working knowledge of SAP, Salesforce and of Microsoft Office productsCr.
• Self- starter with a continuous improvement mindset
• Strong team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems.
• Demonstrated ability to drive a culture of learning with your peers and help them to be resilient in a continuously changing environment.
• Bilingual an asset

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.