Fundraising Content Officer

AI Disclosure Statement

We do not use artificial intelligence (AI) to automatically screen or select candidates for interview. AI may be used in the hiring process to assist our recruitment team by:

• Summarizing recruiter or hiring manager notes, and
• Conducting limited keyword searches for specific job‑related criteria.

However, every application is reviewed by a qualified human to assess transferable or similar experience, regardless of any AI‑assisted preliminaries.

Vacancy Notice

This posting is for a an existing position and is not intended to create an ongoing candidate pool for future openings. Qualified applications will be individually assessed for this role only.

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada's identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people's medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971. 

The Fundraising Content Officer is responsible for supporting the marketing strategies to acquire, cultivate and retain donors through compelling storytelling and content creation in both English and French for all direct marketing activities. They will work closely with the Mass Marketing, Philanthropy and Digital Unit teams, develop content as needed, execute the annual fundraising plan and support strategic plan goals.

MSF Canada is looking for someone who will be responsible for:  

• Research, interview sources, and develop compelling fundraising copy in English and French for various uses.
• Helps shape and execute content strategy for the fundraising department. Mapping content as required for fundraising appeals, campaigns and stewardship pieces. Including contributing to the development of overarching fundraising narrative and storytelling for quarterly campaigns.
• Copywriting and editing in English and French for web and print to create engaging storytelling pieces and appeals – particularly for our emails, direct mail program, Dispatches (MSF's bi-annual publication), Annual report and Philanthropic proposals.
• Connect with internal and global staff to proactively secure content, identify use across fundraising content strategy, as well as ensuring timely use of scheduled content packages.
• Support the Fundraising Department with bilingual content creation as required to execute the fundraising strategy
• Lead editorial meetings and storytelling of various fundraising campaigns.
• Proactively build out a pipeline/story library of bespoke bilingual content (stories, interviews, etc.) with specific messages for donors, including monitoring developments in the movement and key projects on the PDC list, (countries, projects, themes) and designated gifts, sourcing IMS/local staff/donors to interview, creating a pipeline of highly impactful stories that can leveraged across FR donor facing materials.

CLICK HERE for complete description. 

The successful candidate will bring to MSF Canada:  

• Demonstrated experience in copywriting, proofreading, and editing for a variety of audiences in both English and French
• Relationship building and vendor collaboration
• An aptitude for storytelling and developing creative ways to craft, adapt and deliver key messages with superior written and verbal communication for multi-media formats
• Exceptional communication skills (capable of capturing tone and voice of a brand, and developing copy for a wide variety of audiences)
• Strong computer skills with experience in Microsoft Office applications and databases
• Commitment to MSF Principles and cross cultural awareness
• Proficiency in verbal and written English and French

MSF Canada will provide the following benefits:

• Starting 4 weeks' of vacation per year 
• Access to an Employee and Family Assistance Program (EFAP) 
• Flexible work hours and a hybrid working model 
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms  
• A commitment to incorporating equity, diversity, and inclusion in everything  
• 5% RRSP contributions (no employee matching required) 
• Health Spending Account 
• Lifestyle Spending Account
• Group insurance (Life, Dependent Life, AD&D) 
• Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.) 
• Annual professional development budget
• A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to the Human Resources team. 

MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization, where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions, and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.

Application questions are in lieu of a cover letter. Please provide only your resume.