Technical Writer
23 hours ago
Title: Technical writer
Duration: 7 Months
Location: Concord, ON
Top 3 skills:
Experience using content management systems, Oxygen or other XML authoring tools,
Experience writing and editing Service manuals for a variety of software and hardware products
Can be assigned various hardware and software projects with minimal support
.
The Technical Writer will generate technical material and manuals.
This role will compose text, organize, coordinate, and direct specifically assigned technical writing projects.
Assignments will focus on preparation of technical literature that assists end users safely and effectively toward operation of a service or a particular product.
Key responsibilities/essential functions include:
Research, collect source data, and interview appropriate personnel compose text for technical literature, which meets standards and procedures.
Plans, writes, and maintains systems and user support documentation efforts, including online help screens
Create documentation methodologies, frameworks, and workflow diagrams
Prepare documentation pertaining programming, systems operation and user documentation
Develop and maintain user-training materials and document training curriculum
Coordinate review of all assigned writing projects ensure thorough documentation
Determine expenses associated with all writing projects and document accordingly
Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others
Work in cooperation with graphics and print team coordinate illustration, page production, and printing ensure timely completion of technical literature projects
Required Qualifications:
Associates degree (or local equivalent) in journalism, technical communication, English, bio-medical engineering, science writing, or other related discipline or at least 2 years of experience as a technical writer
Minimum of 1 year of technical writing experience
Familiarity with conventions in form, structure, and notation of technical writing
Exceptional written, organizational, inter-personal, project management, and communication skills
Proficiency in Excel, Word, Outlook and PowerPoint
Wide degree of creativity
Highly motivated with the ability work well both independently and in a team environment.
Produces a major portion of a complex documentation set (i.e. reference guides, online help, user guides, UI text) that complies with documentation plan requirements.
Develops and tests complex user scenarios that show how use the product being documented.
Works effectively with program management, product marketing, and other internal Microsoft customers as needed.
May instruct others in writing styles (e.g. reference guides, user guides, solutions books, online).
Writes and helps implement documentation plan for major component of a project.
May assist with scheduling and coordinating the work of a team.
Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
May be responsible for coordinating the display of graphics and the production of the document.
May require a bachelor's degree in a related area and 0-2 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines perform the functions of the job.
Primary job functions not typically require exercising independent judgment.
Works under immediate supervision; typically reports ta supervisor or manager.
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