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Bilingual Communication Specialist

2 weeks ago

Ottawa, Ontario, Canada Fujitsu Full time
Description

Fujitsu Canada is seeking a full-time, permanent Communication Specialist to support enterprise-scale Knowledge Management (KM) modernization projects. This role emphasizes bilingual communication, stakeholder engagement, and change management aligned with KM transformation initiatives.

Top Skills:- 

  • Professional proficiency in both English and French (spoken and written).
  • Experience developing and executing communication plans tailored to change initiatives.
  • Skilled in translating complex technical or organizational changes into clear, engaging messages.
  • Experience working with executives, SMEs, and geographically dispersed teams.
  • Skilled in crisis communication and inclusive messaging to support diverse teams.
  • Experience mobilizing coalitions of leaders and managing resistance through targeted engagement.
  • Skilled in audience segmentation, channel strategy, and message alignment.
  • Bachelor's degree in Communications, Public Relations, Journalism, Organizational Development, or related field.
  • Direct involvement in KM system transitions, including document migration and stakeholder engagement.
  • Proficiency in Teams, SharePoint, and Azure DevOps for managing distributed communications.
  • Familiarity with federal organizational structures and accessibility standards
Responsibilities

  • Develop and execute comprehensive communication strategies aligned with KM and change management goals.

  • Translate complex technical and organizational changes into clear, engaging messages for diverse audiences.

  • Collaborate with change leads, project managers, and executive sponsors to ensure consistent messaging.

  • Create and manage communication materials including newsletters, FAQs, presentations, and intranet content.

  • Facilitate stakeholder engagement through targeted campaigns, workshops, and feedback loops.

  • Ensure all communications meet Government of Canada accessibility and bilingual standards.

  • Support training and onboarding efforts with tailored communication plans.

  • Monitor communication effectiveness and adjust strategies based on feedback and analytics.

Mandatory Skills

  • Professional proficiency in both English and French (spoken and written).

  • Experience developing and executing communication plans tailored to change initiatives.

  • Skilled in translating complex technical or organizational changes into clear, engaging messages.

  • Experience working with executives, SMEs, and geographically dispersed teams.

  • Skilled in crisis communication and inclusive messaging to support diverse teams.

  • Experience mobilizing coalitions of leaders and managing resistance through targeted engagement.

  • Skilled in audience segmentation, channel strategy, and message alignment.

  • Bachelor's degree in Communications, Public Relations, Journalism, Organizational Development, or related field.

  • Direct involvement in KM system transitions, including document migration and stakeholder engagement.

  • Proficiency in Teams, SharePoint, and Azure DevOps for managing distributed communications.

  • Familiarity with federal organizational structures and accessibility standards.

Nice to Have Skills

  • Exposure to AI tools for content management or communication automation (e.g., Microsoft Copilot Studio, Azure AI agents).

  • Master's degree or graduate certificate in Public Administration, Communication, or Project Management.

  • Prosci Change Management Certification or equivalent.

  • Experience with knowledge management systems, taxonomy development, and document migration.

  • Familiarity with hybrid Agile approaches and managing bilingual teams.

  • Knowledge of regulatory, compliance, or security requirements in government projects.

General Requirements

  • Must reside in the Gatineau area in Quebec.

  • Hybrid work arrangement — onsite at least three days per week, with additional days as needed.

  • Strong organizational and time management skills.

  • Commitment to quality and attention to detail.

  • Ability to work independently and collaboratively.

  • Willingness to learn new tools and technologies.

  • Eligibility for Reliability Security status; minimum five years' residency in Canada.

  • .