Assistant General Manager AGM

4 days ago

Delta, British Columbia, Canada Britannia Brewing Ladner Full time

Company Background

Britannia Brewing is a local brewery, taphouse + eatery with a focus on craft beer and modern west coast cuisine. Our Ladner Village location is looking for a talented, motivated Assistant General Manager to help continue to build our team. Our tap houses are casual, chic and modern with a strong desire to provide amazing hospitality

The Opportunity

We are looking for an Assistant General Manager at our Ladner location to help lead the team alongside the General Manager. The ideal person will have a sincere passion for hospitality and amazing service many years of experience in a and a deep passion of beer, wine, cocktails and food

What You'll Do:

  • Work with the GM to recruit, orient, train, and schedule shifts for new employees.
  • Oversee restaurant staff performance, ensuring quality hospitality
  • Empower staff to take initiative to drive sales and repeat business.
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
  • Work the floor and converse with customers to ensure they are receiving a high level of service , hospitality and fun
  • Encourage customer feedback through different platforms
  • Establish urgency and initiative throughout the business.
  • Work with Chef /Sous chef to ensure proper food communication is distributed to FOH
  • Motivate employees to greater levels of productivity.
  • Perform other duties as assigned.

What You Have:

  • 2+ years of experience in restaurant management position and proven ability to manage and maintain the highest service an hospitality standards.
  • Decision-making skills, process improvement, strategic planning, verbal communication, customer focus, management proficiency, managing profitability, quality focus.
  • Strong knowledge of beer, wine and cocktails
  • Proven ability to grow the business, increase sales and drive traffic, all while improving the guest experience.
  • Must be legally authorized to work in Canada to be considered.

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