Claims Advisor

We offer more than a job, we offer a career

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Claims Advisor to join our team in our Toronto office

As a Claims Advisor, you would be responsible for managing insurance claims on behalf of clients, ensuring timely, fair, and accurate resolution. This role involves acting as a liaison between clients, insurers, and other stakeholders, providing guidance and support throughout the claims process.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team

Your day as a Claims Advisor

• Review relevant policies upon notification of a new claim.
• Settle and manage claims under the insured's deductible.
• Investigate cause of the loss.
• Verify coverages included in insurance policy.
• Review documentation of claims.
• Estimate damages and losses suffered in order to settle the claim, appoint vendors as necessary.
• Conduct claims and coverage analysis and recommend solutions to coverage issues.
• Negotiate payments and reimbursements with the insurers on the client's behalf.
• Update the client on the status of the claim as needed.
• Enter and maintain current and accurate information in the appropriate electronic file system.
• Maintain current and accurate files and documentation for each claim
• Build and maintain excellent relationships with adjusters, insurers and suppliers.
• Prepare and update loss bordereaux as applicable.
• Conduct monthly meetings with client to provide update on active claims.
• Comply with corporate policies and procedures.

Our ideal candidate

• 3-5 years of experience in the insurance industry.
• Excellent knowledge of insurance coverages.
• RIBO Licensed or willingness to obtain upon hire
• Pursuing CIP, CRM certifications is an asset.
• Strong analytical, problem solving and communication skills.
• Good knowledge of the MS Office Suite (Excel, Outlook and Word)
• Effective time management and organizational skills.
• Resourceful, customer focused and service oriented.
• Strong attention to detail and precise.
• Ability to work well under pressure.

This posting is for an existing vacancy position.

Who we are.

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1000 professionals located in 24 offices across the country. Our employees have free rein to demonstrate their creativity, leadership and entrepreneurial skills since we believe in each one of them. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.

More about us

Our BFL CANADA Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let's stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Let's stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: 

BFL CANADA is an equal opportunity employer.  We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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