Server/Food Runner

6 days ago


Calgary AB TR B, Canada Jasper's Wafflato Full time $42,000 - $62,400 per year

The Server manages the guest's dining experience at Wafflato Cafe & Lounge from start to finish. This role is essential for delivering warm, attentive service that ensures guest satisfaction. By being knowledgeable, efficient, and professional, you contribute directly to a positive and memorable dining experience for every guest.

Duties and Responsibilities

Guest Service and Engagement

● Provide exemplary, guest-focused service, building rapport to ensure guest satisfaction.

● Master the menu, including preparation methods, ingredients, allergens, and daily features to confidently answer all guest inquiries.

● Proactively address guest concerns and queries, escalating to management when necessary.

● Assist guests with phone inquiries regarding products, events, and reservations.

Dining Room Operations

● Accurately take and place food and beverage orders using the POS system, adhering to all company standards.

● Efficiently deliver food and beverages to guests.

● Handle guest payments accurately and securely, following all cash handling policies.

● Maintain impeccable cleanliness and organization of all dining areas, tables, service stations, and washrooms.

● Prepare service items to ensure smooth operations, including:

○ Polishing glassware and silverware.

○ Restocking bar items and side stations.

○ Replenishing beverages and condiments.

Teamwork and Professional Conduct ● Communicate clearly and respectfully with teammates.

● Actively participate in team meetings and training seminars.

● Adhere to the highest standards of personal hygiene and dress code.

● Perform other duties as assigned or required.

Job Types: Full-time, Part-time, Casual, Internship / Co-op

Contract length: 6 months

Pay: $15.00-$19.56 per hour

Expected hours: No less than 16 per week

Benefits:

  • Store discount

Work Location: In person


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