Technical Project Manager

Job Description
Technical Project Manager

Technical Project Manager
Location: Remote Canada (preference given to candidates based in Victoria, BC who will work 3 days/week in office or Toronto, ON)

Salary: $90,000 - $95,000 CAD

This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorn companies and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution of payments.

The opportunity
As a Technical Project Manager you will drive our payment products forward and lead the management of the complete project lifecycle within the technology scope. In this role, you will work primarily with leading Worldline payments professionals, mostly within technology and product, and senior project management staff. You will draw from Worldline's deep expertise in payments technology, business processes and risk management to shape the future of the payments industry.

You will work in an Agile / SCRUM environment with Technology team management focused on project planning and execution – identifying milestones, deliverables, opportunities and risks. The Technology team includes both software and operations professionals. The Product team includes end-to-end project managers who work with Technology to assist in managing projects with a broader business scope. Typical projects last 3-6 months working with teams of 2-6 stakeholders.

While the role is largely internal, there are occasional opportunities to work directly with our largest clients, some of which have technology resources dedicated to their development needs.

Your Day-to-day Responsibilities

• Manage projects requiring both internal + 3rd party technical expertise as you develop a solid technical understanding of how Worldline products work and interact.
• Project Performance KPIs: Monitor and report on key project schedule delivery execution to local and senior management.
• Organizational Time Management KPIs: Report on percentage of time that technology invests in new and updated consumable projects vs maintenance of existing projects to local and senior management.
• Engineering KPIs: Report on Engineering JIRA Sprint performance and platform release performance.
• Produce Statements of Work for proposed major projects requested by key clients.
• Assist in managing the Technology budget.

Who Are We Looking For
We look for big thinkers. We are looking for people who can drive positive change and support our growth ambition. In practice this means:

• You have 4+ years of project management experience, including at least 1 year of technical project management experience (preferably short-term projects of less than one year duration).
• You demonstrate exceptional organizational, planning, time management, and prioritization skills with the ability to manage up to 15 projects of varying complexity and priority in a fast-paced Agile environment.
• You are a strong team player, project leader, and skilled collaborator who is comfortable providing direction to junior project staff.
• You will add value to Product and Technology specification development and review.
• You possess demonstrated effectiveness in consensus building and are comfortable making decisions within your authority / discipline.
• You are a persistent individual with excellent follow-up skills and the ability to champion issue resolution / escalation.
• You have excellent verbal, written, and presentation communication skills to effectively deliver technical project information to a wide range of technical, non-technical, and management professionals.
• You have a CAPM or comparable Project Management certification. Note: Direct experience could be applied towards this requirement if the applicant's intent is to achieve the certification within one year of hire.
• You are comfortable with technology and have experience with Microsoft office applications and Atlassian tools: JIRA and Confluence.
• You have the ability / desire to think outside the box and be highly creative with a process improvement mindset. You embrace change and have the confidence to question why things are done, and seek opportunities to improve them, rather than just accepting the status quo.
• You have experience in a global company, understanding and comfortable working non-standard and extended hours, on occasion.

Nice To Have (but Not Deal Breakers)

• Practical usage of AI in a project management capacity
• Technical experience with a banking environment
• Payments industry experience
• SCRUM master certification or desire to achieve this certification
• Familiarity with MS Project
• Technical degree or experience
• Bi-lingual (French in particular)

Please note, Worldline requires that all candidates have legal eligibility to work in and be willing to undergo a background check upon offer/prior to hire.

Perks & Benefits
At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as the top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career
• Annual paid vacation and wellness days totalling 23 days per calendar year
• Retirement saving matching contribution up to 5% of salary
• Fully funded extended health benefits plan
• Lifestyle spending account: $400 towards anything that fosters a healthy lifestyle

Who We Are
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Affirmative Action Plan and Equal Employment Opportunity Statement
Worldlineprovides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Learn more about life at Worldline