Cashier – Minimum Office Tasks

Pay: $23.00–$24.00 per hour

Job Type: Full-time, Permanent (40 hours/week)

Schedule: Monday to Saturday; Saturdays Mandatory

Location: Burnaby, BC

Who We Are

We are a proudly Canadian company operating since 1993 and a well-established leader in Power Tools, Power Tool Accessories, Hand Tools, and related categories. With 6 store locations, a Distribution Centre, and Head Office, we serve a broad range of customers including Contractors, Trades, and Industrial users.

We take pride in delivering knowledgeable service and quality products, and we continue to grow through expansion—creating new opportunities for our team.

What We Offer

• Competitive hourly compensation
• Comprehensive benefits package:
• Extended health
• Dental
• Vision care
• Long-term disability
• Term life insurance
• Full-time, permanent employment for all staff
• Paid time off
• A stable work environment
• Growth and advancement opportunities across:
• Contractor / Trade Sales
• Distribution
• Head Office

Position Summary

The Cashier is responsible for delivering friendly, accurate, and efficient service at the front counter. This role is primarily customer-facing, with a strong focus on transaction accuracy and customer experience. Office and administrative duties are minimal and completed only as assigned.

The quality of service and the customer experience are the top priorities in this role.

Key Responsibilities

Customer Service & Sales (Primary Focus)

• Greet customers promptly and professionally
• Process sales transactions accurately using the POS system
• Accept and balance payments (cash, debit, credit, account charges, and e-transfers)
• Answer basic product and order-related questions
• Direct customers to appropriate staff for technical or complex inquiries
• Issue receipts, refunds, and credits with a high level of accuracy

Cash Handling & Accuracy

• Maintain an accurate cash drawer at all times
• Follow company procedures for cash handling and security
• Report discrepancies immediately to management
• Complete end-of-shift till balancing as required

Counter & Work Area Standards

• Maintain a clean, organized, and professional cashier counter
• Ensure customer paperwork is complete before product release
• Keep cashier trays and documents orderly
• Follow document-handling procedures as trained

Limited Office / Administrative Tasks

(Secondary and minimal)

• Attach or file basic transaction paperwork
• Forward required documents to the Head office
• Scan or submit documents only when directed
• No independent office decision-making
• Must have access to a vehicle to complete bank deposits when required

Compliance & Team Communication

• Follow all company policies and procedures
• Escalate issues, exceptions, or concerns to a Manager immediately
• Communicate clearly with Management team
• Support inventory counts and year-end processes when scheduled

Required Skills & Qualifications

• Minimum 1 year of cashiering experience (required)
• Minimum 1 year of office administration experience (required)
• Strong customer service skills
• High attention to detail and accuracy
• Basic computer and POS experience
• Ability to handle cash responsibly
• Clear verbal communication skills
• Ability to remain calm and professional in a fast-paced environment

Working Conditions

• Primarily cashier-based with minimal office tasks
• Standing for extended periods
• Frequent interaction with customers
• Merchandising support as required
• Monitoring and requesting basic office and store supplies to support daily operations

Success in This Role Looks Like

• Accurate and efficient transactions
• Balanced cash drawer
• Organized counter and paperwork
• Positive customer feedback
• Issues escalated promptly and appropriately

Job Types: Full-time, Permanent

Pay: $23.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Paid time off
• Vision care

Work Location: In person